Guest User
July 30, 2024
The service of the first hotel is so bad. Apart from asking for good reviews, they don’t do anything serious. The overall team
1. There is no hotel confirmation form and no gold bar after check-in.
2 Unable to introduce in detail the benefits included in the room type
The suite I booked has free charging. I was informed of the free charging rights after I spent money to buy an electricity card and used it up.
3 On the day of check-in, maybe the housekeeper took the initiative to add me on WeChat. I think my rights can process seafood, and there is no price list. There is no good system. OK, it doesn’t matter. I gave you time and promised to reply to me the next day, but there was no reply. I started asking for positive comments from the second day until Friday when I was given a nonsense answer.
4 The hotel is leaking. If it rains heavily, it will almost become a water curtain hole. It’s so awesome.
5 The most irritating thing is the service attitude. I can't charge it. Their charging stations are not easy to use. It all depends on my luck. I call the staff to come down and take a look and wait in the basement. I stayed there for 15 minutes, but no one was there. Finally someone came down. He told me that I had already rested and got up from the bed to look for you. I'm confused, shouldn't you serve me? Didn't I give you money? Did I force you to serve me at gunpoint?
6 I forgot to take a photo of the afternoon tea included in the hotel privileges. It was really good. It was great. The egg tarts were served to me in a paper cup from the public coffee machine outside. It tastes extremely bad
7The only thing I am satisfied with is the cleaning lady in the guest room! So discerning! The room is very clean, the attitude is very good, and the aunt is also very nice!
Finally, I would like to say that from top to bottom during the 5 nights I stayed here, your service was really good and I need some training from the health aunt. There are so many shortcomings that I am too lazy to write about! Nothing, not worthy of your luxurious Shuiliandong decoration!
Original TextTranslation provided by Google