Guest User
October 25, 2024
669 to stay, personal experience is super value. The room is super big, with a great sea view room, which is much more valuable than the sea view rooms in the city that can only see the sea from a distance. There is a balcony outside the room, and you can see the sea when you go out. It's really a 360-degree sea! ! ! There are tables, chairs, sofa beds, and large parasols on the balcony. You can lie down and watch the sunrise and sunset, and the ships come and go, and enjoy a comfortable life.
When you place an order, the customer service butler will connect you to send you the time of the pier departure and book tickets for you.
There is a room butler at the hotel, free water, drinks, coffee, and welcome fruits. Our customer service butler is Coral. When we extended our stay the next day, he helped us clean up the room, replenished toiletries and drinks, and had very good service and a great attitude.
Ctrip added five refined photos when we checked in, and the photographer and the later took the boat to take us. Five refined photos were free and I was given an original photo. It's great!
There is a Japanese food store on the sixth floor. It's amazing to take photos, and the tables outside are also very good.
Fishing is also great. I met an official brother who taught us how to sea fishing, and gave us the fish he caught during his demonstration! I love it so much. Both of us who didn't know how to fish experienced the joy of fishing. It was so cool.
Improvement suggestions: 1. It's really inconvenient to have no washing machine for two days. It is recommended that the hotel add at least one washing machine for guests to use. The hotels under Huazhuhui in the city all have washing and drying sets, which are shared by the whole hotel.
2. There are relatively few entertainment facilities. It is recommended to add service facilities such as mahjong ktv
3. The front desk and fishing department are separate. I think it is slightly inappropriate that the front desk does not understand the fishing package. The fishing package can be introduced in two or three sentences. There is no need for us to go to the fishing park and ask the staff.
4. ** Fishing group purchase tickets, unlimited time, unlimited weight, and a fish in a net cage. On the first day, we paid 188+68 directly by scanning the code offline, which is 68 yuan more expensive than this group purchase ticket. And the offline sea fishing is limited to 4 hours. When I scanned the code, the staff did not tell me about this ** group purchase. It is recommended that the staff learn more about the latest dynamics of the group activities
5. ** Group purchase tickets need to be exchanged at the visitor center on the shore, and the fishing tickets are given to the staff of the platform fishing park. I think this process is really troublesome. It's 2024 now. Can't we give the staff of the fishing park a work phone to scan the code and verify the coupon directly? I am a tourist staying on the platform. I bought a ** group purchase coupon and I want to take a boat back to the dock to exchange the ticket, and then take a boat back to fish.
My last few suggestions expose the biggest problem of the company. Each department is responsible for its own affairs, without a sense of linkage, and there is a situation of shirking responsibility. The suggestion is that all employees learn. As an employee of the platform, there are not many activities on this platform now (I can recite it by heart after staying for two days and recommend it to others). Why can't all employees understand the platform activities? Moreover, can't the ticket office at the dock, the front desk of the platform, and the fishing park set up a work WeChat group to connect? I think it's a bit ridiculous that the employees of the fishing park can't contact the employees at the ticket office at the dock.
I stayed in the off-season and in the early stage of the development of this platform. I am very satisfied with this price. I think for someone like me who usually stays at Huazhuhui for more than 200 yuan, this price is acceptable and worth the money. But I saw that other people booked more than 1,200 yuan, doubling the price. I think if I paid 1,200 and got this kind of service, I might not be very satisfied.
Original TextTranslation provided by Google