Taiyuan Hotel (Yanji department store) Guest Reviews
4.4/5
618 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(618)
Positive reviews(542)
Reviews with photos/video(80)
Classy environment(68)
Near shopping area(55)
Easy to get around(40)
Convenient for shopping(38)
Friendly front desk staff(29)
Large rooms(23)
Convenient parking(15)
Good views(4)
Negative reviews(76)
Guest User
Tatami Folklore Family Suite
Stayed in Jul 2024
Family
13 review
5.0/5
Outstanding
Posted on Jul 8, 2024
Very nice.
Christian Ciro
Executive Suite
Stayed in Oct 2023
Solo travelers
27 review
3.0/5
Posted on Dec 23, 2023
Smells like cigarettes
Guest User
Deluxe Double Room
Stayed in Aug 2021
Couples
6 review
4.0/5
Very Good
Posted on Oct 8, 2021
Good!
Guest User
Deluxe Double Room
Stayed in Nov 2023
Couples
3 review
5.0/5
Outstanding
Posted on Nov 26, 2023
The environment is clean and tidy, the service is convenient, and the storage is convenient. It is next to the East Market on the route. There is a lot to eat, such as fried chicken and Malatang. When you go out, go straight past a few traffic lights and you will find the Internet celebrity wall. It is convenient to travel.
The hotel is carefully cleaned and fully equipped.
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Guest User
Deluxe Standard Room
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 3, 2023
Clean and tidy, not far from the Internet celebrity wall, and parking lot. Recommended
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Guest User
Deluxe Double Room
Stayed in Nov 2023
Couples
3 review
5.0/5
Outstanding
Posted on Nov 6, 2023
Very satisfied, comfortable and quiet
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Zenia714
Tatami Folklore Family Suite
Stayed in Jul 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 20, 2023
good environment. The room is large and clean. The bathroom has separate dry and wet areas and a smart toilet inside!
The service was excellent. Garbage will be cleaned every day, and a bag of small gifts will be given away!
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Guest User
Deluxe Double Room
Stayed in Dec 2023
Couples
2 review
5.0/5
Outstanding
Posted on Dec 2, 2023
Very clean
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Henghou|
Deluxe Standard Room
Stayed in Jun 2023
Travel with friends
7 review
1.5/5
Posted on Jun 9, 2023
After staying in, I understood what it means that the pictures and text do not match. The store really wants to give the photographer a chicken drumstick.
Hygiene: The bathroom is still very clean
Facilities: There is only one pillow on the bed and the supplies are very poor.
Service: The front desk and lobby are quite fashionable.
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Guest User
Deluxe Standard Room
Stayed in Apr 2023
Travel with friends
1 review
1.0/5
Posted on Apr 5, 2023
There are very few comments. Even if it's not good, I can just not stay next time. But this time I must write a 100-word review. The hotel was booked for about 240. How can this be called a hotel? It's not even as good as a guesthouse that costs more than 100. Yanji is now a tourist city. Dear tourists, just don't make mistakes. You must rest well when you go out to play. There was a damp smell as soon as you entered the door, and so did the house. The room we booked was next to the cleaning area. It was the only room we had. It was like a room separated from the cleaning area. And the cleaners started chatting at around 7 in the morning. I asked if they could keep their voices down, and she kept talking like crazy. This **** is so chatty. I was too sleepy to talk to them, but they kept going and I couldn't sleep at all. I couldn't play during the day. I took pictures for you. Look, is this a hotel? Is this a curtain? Aren't these two pieces of cloth? They don't block out any light at all. This bed
I came to Yanji to play. I found this hotel on Ctrip. The location of the hotel is very good. It has its own parking lot. The transportation is quite convenient. There is a shopping mall next to it. The rooms are clean and tidy, and the room service is good.
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Yuexiaqingwu🌙
Business Double Room
Stayed in Sep 2023
Business travelers
12 review
2.0/5
Posted on Sep 8, 2023
Low value for money. The sanitary conditions are poor. Now I seriously doubt that these good reviews on the Internet are fake! I will only tell you one detail. The room attendant couldn't help but need to go to the toilet in the early morning. Although this is human nature and understandable, is it a bit too much for you to swipe the room card in every room? Your room service doesn't know which room is occupied?
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Guest User
Tatami Folklore Family Suite
Stayed in Jan 2023
Family
1 review
1.0/5
Posted on Feb 1, 2023
I stayed for one night. I thought the room priced at more than 900 yuan would not be too bad. I didn’t expect it to be like this. I coordinated with the front desk to check out, but it didn’t work at all. There are only two quilts in the 4-person room. I called the front desk and asked them to take two more Quilts, they said it's past time to send out quilts, they're busy! The only table in the room was also broken. Look at the ash on the roof. The room is very cold. There is only one electric heater in the room with tatami mats. When you sleep, the bed is very hot, but the air leaks and freezes your shoulders~ The pillows in the room are dirty. Look at the picture, there is no way to describe the 900 There are too many rooms~ I never like to comment, this time I am really angry... All friends who go to Yanji, please don't book this hotel, it's too bad...
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6/8
Response from Property: Hello Ms. Zhang! If you are not satisfied with the room, you can withdraw the order at that time, instead of asking to check out after going in for a few hours and using everything in the room. Our tatami suite is a large bed plus a 2-meter-wide tatami mat. The standard configuration is two 2.6-meter-wide quilts. Guests can also add quilts if they request, because the time you mentioned was late at that time, and the spare quilts in our room have been sent out that night. It's over, it's not that the time for distribution of quilts has passed, but we still took quilts from other normal sales rooms and gave them to you. We would rather sell one less room and try our best to meet your requirements. Unfortunately, we still Did not satisfy you. The tatami family suite is very suitable for a family. The reasonable design is a room type that our hotel has always been popular with guests. We have corrected some details that are not well done.
Guest User
Deluxe Double Room
Stayed in Jan 2023
Couples
2 review
1.0/5
Posted on Jan 22, 2023
1. After arriving, there was hair on the quilt cover, especially the cloth on the quilt, it was too dirty
2. After telling the front desk, a new quilt cover was put on for us, but this quilt cover is smaller than the quilt, it is not suitable at all, and it is uncomfortable to sleep
3. The sound insulation is really bad! What is the next door doing? I can hear you clearly.