JI Hotel (Yanji Xizhan Wanda Plaza)

This hotel has serious problems 1. At about 5 o'clock in the morning on the second day of check-in, the power in the room suddenly went out, but the emergency lighting came on. Based on experience, I know that this must have been caused by a fire alarm. However, the hotel did not respond until after 7 o'clock, and there was no one manning the control room. 2. There was a second power outage at 8 o'clock, but the emergency lighting was still on. I almost thought there was a fire in the hotel. It was so scary. I went to the lobby on the first floor to look for someone, but there was still no one in the control room, and the door of the control room was wide open. When I went to ask the front desk, no one at the front desk knew there was a power outage, nor did they know that their own fire alarm went off because it was set to mute it... If there was a real fire, the fire alarm would not have gone off... How did this hotel's fire protection work? Can you still open for business like this? Aren’t you afraid something might happen to the guests? Zero action for production safety management; 3. Hygiene issues. There was a long hair on the bath towel. I have short hair, so it definitely couldn't be mine. And on the third day, there was no cotton swab in my toiletries bag, but there were two shower caps, which means the room broom, cotton swabs and shower caps were mixed up. 4. Service issue. Two ID cards were given when checking in, but the front desk only registered one. After 20 minutes, the front desk found that one ID card was forgotten to be registered, so the guest was asked to come down to register. What was the purpose of giving you the ID card in the first place? Why bother guests to register a second time? 5. Facility issues. There is a self-service check-in machine at the front desk, but it cannot be used. It is a waste of facilities and inconvenient for guests. I hope Huazhu Group can pay attention to the above issues, otherwise how can you compare with regular hotel brands? Can we still be a local brand forever?

This was my worst accommodation experience! I drove to the hotel at night and the navigation pointed me to a dark quagmire outside the hotel entrance. I almost got stuck in it! There is no security guard at the hotel entrance or front desk to guide or help with luggage! When checking in, the front desk kept promoting late check-out and charging extra fees, and it was already 10pm! The most annoying thing is the breakfast! ! Breakfast was supposed to end at 10 o'clock, and we went to the third floor to eat at 9:40. There was basically nothing to eat, not even the porridge. After repeated inquiries, they reluctantly brought out some more from the kitchen. Could it be that it was left for the kitchen staff to drink? If the whole season continues like this, it will go bankrupt sooner or later! ! !