Deyilou Holiday Hotel

The room is extremely cold! The service attitude of the maintenance staff was extremely poor (nothing was done for two hours)! ! ! The room lights are very dark! Two curtains, only one is smart. This hotel just opened this year, the chairs in the room are very old! Booking in advance is more expensive than booking in real time! ! What a trap! I have never had such a bad check-in experience! Super super not recommended! ! !

The environment was so bad that I thought we would stop to rest during the day during the construction work at night. But construction was still going on until two or three in the morning. When I called the hotel front desk, the service attitude was also very poor. I asked them to negotiate and communicate. They should not do construction at night and disturb other people's rest, but there was no response. I just asked them. It cannot be solved. There is no idea or attitude towards solving this problem. The National Day holiday was originally a very happy one, but I didn't sleep well one night, which affected my schedule the next day, and I was speechless. All in all, it was a bad experience and I hope it will be taken seriously.

Just after checking in, when I entered the room, I found hair on the bed, and there were no signs of new sheets and pillowcases.

The toilet was dirty and noisy. The free waiter asked for money privately, which was a bad experience.

There are so many choices to choose from, and I feel so angry. 1️⃣ Communicate in advance and try to arrange it on the first floor. If you can't arrange it, you have to pay more to change the room. The room is gone while the waiter is making ink. 2️⃣On the first day of check-in, I had to carry out my own luggage, and no one took care of me at all. Everyone knew that I was tired from working the night shift. The only male waiter had a black face, saying "okay", "whatever", "oh"... 3️⃣This is a newly opened hotel this year. The facilities in the room are OK, but there is a decoration smell from the lobby to the room. The front desk did a formaldehyde removal treatment and sprayed some smelly spray. I turned on the air conditioner for the next two days and managed to survive. It is recommended. If you have children, the elderly, or pregnant women within a year, please do not stay here. 4️⃣The trip to Yanji was accompanied by heavy rain, but the entire city was quite satisfactory in terms of food and other services. This male waiter in this store told me that I was in an extremely bad mood and asked for more pre-job training! ! ! ! In the later period, the attitude of female waiters was okay. In short, newly opened hotels still need to continuously strengthen management, and do not judge guests by what room they have booked.

This hotel is the weirdest one I have encountered in Ctrip for many years. To be precise, it is not a service business but a young man. Whenever he makes some requests or points out shortcomings, he will offend the young man at the front desk and get angry at the customers or throw his face away. go. Ctrip chose such a partner blindly. Another thing to be honest about is that the decoration is new, the hygiene is acceptable at first glance, and the breakfast is quite satisfactory (but if you have a room card, you have to report your name before you can eat. The reason is "How can you let the guest eat if you don't know his name"? This is also relatively Weird, I’ve never seen a hotel that requires you to give your name when having breakfast). The price can be compared with Yanji. There are so many competing products, James Coffet, Lavande, All Seasons, Hampton by Hilton, etc... They all have the same old or new decoration. The environment is better, and the most important thing is that you don't have to go out to find anger, right?

The newly opened hotel has very convenient transportation on the roadside. The housing prices in Yanji are not low, but the room size is really small. A 30-inch box cannot be opened in the room, and you cannot walk if you put it in. The box is placed near the sink at the door, but Every time I open the door to go out, the door can only be opened halfway. It is recommended that the bathroom be equipped with a disposable toilet cover. Breakfast time ends at 9:30. Does that mean that plates will be collected at 9:30 and no food will be served, or will no new food be served at 9:30? Can the guest continue to eat or not? While still taking the food, the waiter started to collect the tongs. Do you want me to eat it or not? Should I grab it with my hands? I have traveled to so many cities and this has never happened in southern cities. I hope the hotel can change its service concept. If a breakfast guest does not go past the deadline, it is acceptable not to serve new food later, but it cannot be done while the guest is still eating. I started to use this method to give guests a sense of oppression when I was there. The experience was very bad and I hope it can be improved.

The hotel has not been open for a long time and the room facilities are relatively new. The family room has a double bed and a tatami, which is more than enough for 4 people. The breakfast was not bad, the quality of the food was okay, not too much, so it was no problem to eat enough. The hotel is not big, similar in scale to a chain hotel. Ctrip’s four-star rating is a bit far-fetched. The road in front of the hotel is under construction and the environment is not good. But the location is in the downtown area, not far from Yanji Department Store. It's quite convenient to eat around.

So-so.