Hello Hotel (Yanji West Market Branch), Yanji, Jilin, ChinaView Hotel Details
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Hello Hotel (Yanji West Market Branch) Guest Reviews
4.8/5
Excellent
307 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(307)
Positive reviews(302)
Reviews with photos/video(65)
Awesome amenities(39)
Friendly front desk staff(28)
Quiet & comfortable(22)
Convenient for shopping(13)
Delicious breakfast(9)
Good sound insulation(8)
Easy to call taxis(6)
Located downtown(6)
Negative reviews(5)
Guest User
Double Room
Stayed in May 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Jun 28, 2024
The hotel is new and clean. My room was facing the busy West Market but it was quiet after closing the windows.
Response from Property: 非常感謝您對我們酒店的好評。您的滿意是我們最大的追求。我們將繼續致力於提供優質的服務和舒適的住宿體驗。感謝您給予我們的支持和信任,期待您的再次光臨!
juneelim
Superior Double Room
Stayed in Nov 2024
Couples
14 review
5.0/5
Outstanding
Posted on Dec 15, 2024
Clean room. Room space is just nice. Room are well equipped with all necessity. Just opposite the west Market. Walkable to the happening area. New hotel. Highly recommended
Response from Property: 尊敬的客人您好,非常感謝您選擇了我們酒店並給予我們五星好評!酒店位於西市場對面,周邊可以玩的地方不少,離網紅牆、水上市場等地都挺近。酒店內的備品都是一次性的,不用擔心會用到其他客人用過的。酒店是今年四月份正式開業的,雖然是新酒店,但我們一定會拿出雙倍的熱情接待每一位來我們酒店的客人。我們期待着您的再次光臨,希望您不會忘記美麗的延吉和熱情的酒店!祝您生活愉快,旅途順遂!
lai kuen
Family Room
Stayed in Jun 2024
Family
9 review
5.0/5
Outstanding
Posted on Jul 7, 2024
Awesome location and staff. We will stay at this hotel if I come here again.
Response from Property: Hello! Thank you very much for your favor and love for our hotel! The pace of progress never stops, and for your trust, we will be more persistent. Hello Hotel is always in this city, waiting for your arrival! See you there or not! Wish you always smile ^_^!
Guest User
Superior Double Room
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 21, 2024
The facilities are very new, clean and hygienic, highly recommended! The location is very good, just near the West Market, very convenient to go everywhere. The service attitude was very good. The market outside was too noisy in the morning, so I was temporarily given a quiet room to rest.
Original TextTranslated by Google
Response from Property: Thank you very much for your positive review. We are honored to bring you a wonderful stay experience. We look forward to your next stay and wish you a happy life!
Langlanglangdedabaitu
Double Room
Stayed in Aug 2024
Family
38 review
5.0/5
Outstanding
Posted on Sep 19, 2024
I am very satisfied with this hotel during this trip to Yanji. The location is very good, facing the West Market, and it is very convenient for shopping. It's also super close to the floating market. You can take a walk every morning. There are several bus stops nearby. It takes about 15 minutes to walk to the Yanbian University Internet Celebrity Wall. The hotel facilities are very new and the staff are very enthusiastic. They greet you with a smile. I will recommend friends to stay here next time.
Original TextTranslated by Google
Response from Property: Thank you for your valuable evaluation. Our hotel is strategically located, very close to the West Market and the Internet Celebrity Wall. We are so lucky to meet you. Your evaluation is our biggest motivation! Attentive service will give you a different experience! Looking forward to your visit again!
Anonymous User
Superior Room (2 Beds)
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 18, 2024
1. Location: Next to Yanji West Market, it is very convenient to buy specialties. Because it is close to the market, you cannot take a taxi directly to the door. It is recommended to take a taxi at the west gate of Yanji West Market. Go forward to the small alley next to it and turn in for 50 meters. Yanji is not a big place, so taking a taxi to the Internet Celebrity Wall is only within two kilometers.
2. Room: The room is not very big. The wash basin is not in the bathroom, but is together with the room. However, as a special forces soldier, it is not a big problem. The toilet is an automatic toilet and the heating is quite comfortable.
3. Service: The front desk greets everyone when entering and leaving, which is very good. The entire building is Nihao Hotel, and the management is relatively strict. Takeaways can only be delivered by robots, and the safety index is high. The high-speed train leaving is after two o'clock. After communication, we can also check out a little later, which is more user-friendly.
4. The most satisfying thing is the washing machine and dryer, which solves the trouble of multi-day travel.
Original TextTranslated by Google
Response from Property: We are deeply honored by your recognition. Thank you for your satisfaction with our service. We will continue to work hard to provide you with a better experience and look forward to your next visit.
Guest User
Superior Double Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 1, 2024
The location of the hotel is very good. It is right outside the West Market, next to Women's World and the East Gate. A few hundred meters away is the West Market. There are also Yanji Department Store and other places nearby. It is very convenient. There are 2 taxi spots near the hotel. The hotel is very new and clean. The front desk staff are also very friendly and the cleaning ladies are also very nice. Recommended for those who are traveling with the elderly and children. There is a morning market downstairs in the morning. If the elderly get up early, they can just go out and eat by themselves.
Original TextTranslated by Google
Response from Property: Thank you for your review, your satisfaction is our greatest support. Our hotel is close to the West Market and has convenient transportation. Although it is close to the commercial street, the sound insulation is super good. We are honored to provide you with convenient travel and comfortable living experience. We look forward to your visit again and wish you a happy life and a smile!
Aldice
Superior Room (2 Beds)
Stayed in Jun 2024
Family
10 review
5.0/5
Outstanding
Posted on Jul 22, 2024
The hotel is new, modern, clean and comfortable. There is a laundry, you don't even need to look for detergent, because it is added automatically. There is a steamer. There has never been a queue for it)))
The staff is very polite, friendly and competent. They help to solve any issues that arise.
The location is convenient, everything is nearby.
I bought breakfasts at the hotel separately (~25 yuan per person) and did not regret it for a minute. There is a lot to choose from, everything is tasty and fresh.
I recommend the hotel
The next time I am in Yanji, I will stay there again.
The only thing is that in new hotels (not only in Yanji) there are only Chinese sockets and USB ports. For European sockets you need an adapter.
Original TextTranslated by Google
Response from Property: Thank you very much for your praise of our hotel. Your affirmation and support are our greatest motivation to move forward. We sincerely invite you to choose our hotel again in your future journeys and experience our more excellent services.
Guest User
Superior Room (2 Beds)
Stayed in Jun 2024
Family
10 review
5.0/5
Outstanding
Posted on Jul 14, 2024
The location is very good. The directions to the hotel are very clear and easy to find. When you go out, turn left and go straight for 10 minutes to reach the department store (supermarket on the -1st floor) and a comprehensive shopping mall (grilled fish, cold noodles in the service building). Go downstairs and opposite the west The market and bus station are also close. Go west and take a taxi for 5 yuan. The Internet celebrity wall. Go straight north and pass two red lights and you will find the floating market (recommended to come back from Changbai Mountain for a leg massage, which is cost-effective). There is also Dapu Barbecue and high-speed rail nearby, which is a 10-minute walk away. The station is also close; it takes 10 minutes to take a taxi to the Peking University Night Market (cheap and many varieties, recommended!), the room is super big, four 29-inch suitcases can be spread out without any problem, the TV is big, the bathroom is clean and large, the water is not blocked, and the automatic toilet , the little girls at the front desk are great and have great business skills!
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time to provide us with a positive review. Your affirmation is our driving force to move forward. We will continue to provide quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel.
Anonymous User
Family Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 20, 2024
The hotel is new, modern, conveniently located. Freshly prepared breakfasts, there are traditional Chinese dishes, salads, cereals, coffee, jam, toast, etc. The room has a stylish sofa and table. Toilet with automatic flush and heating. Downstairs laundry and drying room. Liked everything. Solid 5+. It's unexpected to see a hotel of this level for Yanji!
Original TextTranslated by Google
Response from Property: Thank you very much for your appreciation! We are always committed to providing our guests with a comfortable and clean stay. Your affirmation is the greatest encouragement to our team.
Guest User
Superior Room (2 Beds)
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 30, 2024
The hotel facilities are very new and located in the city center, which is super convenient. And downstairs is the West Market, where you can buy all kinds of dried squid and snacks like crazy. It only takes about 5 to 7 minutes from Jinhua Market, Women's World, and various restaurants. When you are tired from shopping, go back to the hotel and rest for a while before continuing~~
The TV is a smart TV that can be connected to WiFi for screencasting. The elevator requires a room card to be used. Girls feel super safe here. There is also a laundry room with a dryer after washing clothes. The young lady and brother at the front desk were also very gentle. When we checked out, they even let us choose Yanji special refrigerator magnets for free. We loved them. (I didn’t buy it originally, but I’m still debating whether to buy it or not)
Super cost-effective, my friends and I are very satisfied, highly recommended👍👍
Original TextTranslated by Google
Response from Property: Thank you for your compliments on our hotel. We will continue to work together to create a more comfortable environment and better services, and continue to provide high-quality and efficient services to make your next stay more pleasant.
Anonymous User
Family Room
Stayed in Apr 2024
Family
197 review
5.0/5
Outstanding
Posted on May 26, 2024
The hotel has not been open for a long time and is close to the West Market. It is very convenient for eating and shopping in the surrounding area. Self-driving tourists can only drive to the hotel entrance after the gate is raised after 6pm. It is best not to drive out during the stay, as it will be slightly inconvenient. There will be noise during the day when the surrounding businesses are open, but it will be quiet after 6pm.
Original TextTranslated by Google
Response from Property: Thank you very much for your compliments on our hotel. We are delighted that you were satisfied with our service, facilities and staff. We will also continue to work hard to improve service quality and create a more warm and comfortable atmosphere for our guests.
Guest User
Family Room
Stayed in Apr 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on May 10, 2024
The room is clean and tidy, with all the supporting facilities. I have stayed in so many hotels in Yanji this time, but this one has the best and largest room. It is also very close to the surrounding scenic spots and is very convenient for travel. I also want to give a thumbs up to the lady at the front desk. , we arrived late, and they waited for us to have a rest before we arrived. They were also very patient in recommending nearby attractions, delicious food and fun places to us. I especially recommend staying here next time you come to Yanji. I sincerely recommend it to everyone. I really like it with my eyes closed. ! !
Original TextTranslated by Google
Response from Property: We are very glad that you had a pleasant stay at our hotel. The hotel is located in the city center with convenient transportation. It only takes 20 seconds to walk to the West Market. There are many attractions and food shops nearby. The room has a wide view and good sound insulation. The hotel has self-service washing machines, dryers, delivery robots and other services. ...hope to serve you again
YongyouMagicWand💫のxiaoxiannv
Superior Double Room
Stayed in Aug 2024
Other
4 review
4.0/5
Very Good
Posted on Sep 25, 2024
Facilities: The room is well-equipped and spacious. The mirror is large. The lack of a small makeup mirror is a bit inconvenient. Then the trash can is a bit small.
Hygiene: Hygiene is also very good. The room is clean and tidy
Service: The lady at the front desk is very enthusiastic and the service is great
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your affirmation of the cleanliness and service of our hotel. We also thank you for pointing out the problems in our hotel. We are deeply sorry for bringing you a bad experience. We will communicate with relevant departments and make improvements based on the issues you raised to better meet the needs of our guests. Finally, we look forward to your visit again. We will use practical actions to prove our improvements and progress to you, and wish you a happy life and smooth work!
cody868
Superior Double Room
Stayed in Sep 2024
Couples
21 review
2.8/5
Posted on Nov 1, 2024
Generally speaking, there is no service. The overall check-in process is average.
Original TextTranslated by Google
Response from Property: Dear guest, we regret that we could not give you a good experience this time. We will strengthen service training and improve quality, and we hope that your next stay will change your impression.