138-1 Yanji Park Road, Jilin, China, Yanji, Jilin, ChinaView Hotel Details
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Huaxinshu Art Hotel Guest Reviews
4.5/5
Good
338 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(338)
Positive reviews(315)
Reviews with photos/video(46)
Delicious breakfast(32)
Strange smell in room(31)
Classy environment(20)
Friendly front desk staff(20)
Large rooms(15)
Well designed(10)
Has rooms for families(6)
Perfect for kids(4)
Negative reviews(23)
Guest User
Deluxe Standard Room
Stayed in Apr 2024
Travel with friends
24 review
4.7/5
Amazing
Posted on Apr 17, 2024
Very new and comfortable. Room design is very friendly and intuitive. Staff is great and very helpful. Breakfast is provided at no additional cost, spread is ok. Having tianmao is the room is a big plus plus.
Response from Property: Dear guests, hello! Thank you very much for your stay and appreciation! I am glad to add some beautiful memories to your trip to Yanji. Your appreciation has greatly inspired us and is also a driving force for us to continue moving forward. We will continue to maintain this enthusiasm and strive to provide every guest with a homelike stay experience. We sincerely look forward to meeting you again and wish you a happy life!
진환
Premium Queen Room
Stayed in Jun 2024
Couples
8 review
4.0/5
Very Good
Posted on Sep 4, 2024
The service was great
Location was good
And best thing is the room
Response from Property: Dear Guest, hello! Thank you very much for your stay and praise! We are very pleased to add some beautiful memories to your Yanji trip. Your praise gives us great encouragement and is also the motivation for us to move forward. We will continue to maintain this enthusiasm and strive to make every guest feel at home. We sincerely look forward to meeting you again and wish you a happy life!
Guest User
Premium Queen Room
Stayed in Oct 2024
Couples
7 review
5.0/5
Outstanding
Posted on Oct 14, 2024
1. "The service attitude of this hotel is very good and the staff is very warm and friendly."
2. "The location of the hotel is very convenient, close to the city and business district, and the transportation is also very convenient."
3. "The hotel room is very spacious and bright, and the bedding is very comfortable, which makes people feel very relaxed."
4. "The breakfast provided by the hotel was very rich and tasted very good. I had a pleasant morning."
5. "The hotel's facilities are very complete, including the gym, swimming pool, SPA, etc., which allow us to maintain a healthy lifestyle during the trip."
6. "The hotel is very cost-effective. Although the price is not very cheap, the services and facilities provided are very worthwhile."
7. "The hotel environment is very quiet and clean, making people feel very comfortable."
8. "The hotel staff are very professional. They are always able to solve our problems and make us feel very reassured."
9. "The location of the hotel is very good. It is very close to attractions and business districts, which saved us a lot of time and energy during our trip."
10. "Overall, I highly recommend this hotel. We are satisfied with both the service and the facilities."
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and appreciation! We are very happy to add some wonderful memories to your trip to Yanji. Your appreciation is a great encouragement to us and is also the motivation for us to move forward. We will continue to maintain this enthusiasm and strive to make every guest feel at home. We sincerely look forward to seeing you again, and wish you a happy life!
Travel-daboluo
Premium Queen Room
Stayed in Oct 2024
Couples
20 review
4.8/5
Amazing
Posted on Oct 5, 2024
The overall accommodation experience was good. I didn't choose breakfast but the front desk gave it to me. The restaurant is located next to the hot spring bath, so the food is good and there are many styles. The king-size bed room is a little small, and there is no place to put luggage. It is not as spacious and comfortable as the standard room. The king-size bed room is a tatami room for those with bad waists, so don't choose it. The standard room has a normal bed. It is 1 km away from the Internet celebrity wall and takes 15 minutes to walk.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and appreciation! We are very happy to add some wonderful memories to your trip to Yanji. Your appreciation is a great encouragement to us and is also the motivation for us to move forward. We will continue to maintain this enthusiasm and strive to make every guest feel at home. We sincerely look forward to seeing you again, and wish you a happy life!
Minglin
Deluxe Standard Room
Stayed in Oct 2024
Family
38 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The service is warm and they proactively provide children's slippers and toiletries. Breakfast is in the bathing center, which is very rich. The only drawback is that the bathing center and the hotel are separated. One owner cannot stay at the same time, which is the only dissatisfaction. It is very close to the Internet celebrity wall.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and appreciation! We are very happy to add some wonderful memories to your trip to Yanji. Your appreciation is a great encouragement to us and is also the motivation for us to move forward. We will continue to maintain this enthusiasm and strive to make every guest feel at home. We sincerely look forward to seeing you again, and wish you a happy life!
Guest User
Cozy Standard Smart Room (Fridge)
Stayed in Sep 2024
Travel with friends
6 review
2.2/5
Posted on Sep 8, 2024
After checking in, I found that the decoration smell in the room was irritating to the eyes and nose. Even the corridor and lobby were filled with the decoration smell. Many tourists in the rooms left the doors open for ventilation. It seemed that it was not just a problem in one room. I had to open the windows every day, but it didn't help. What's more, there was an exhaust vent from the hot spring hotel next to it, so I had to close it when I went to bed. The smell gave me a headache. I had to take an ibuprofen pill when I went to Changbai Mountain the next day. I am just expressing my true feelings from the perspective of a consumer...
Original TextTranslated by Google
Response from Property: Dear guest, hello! First of all, thank you for choosing Huaxinsu Art Hotel. We are deeply sorry for your stay experience this time! We will humbly accept your suggestions. We will seize the time to rectify the problems you raised and improve the quality of hotel service. We look forward to meeting you again. Finally, I wish you a happy life!
Guest User
Family Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 2, 2024
The most cost-effective hotel in Yanji, a 3-star hotel with a 5-star experience, a newly opened hotel, very clean and high-tech, with a full sense of interior design, not to mention the breakfast, which is invincible. It's really a good experience. I will stay here again next time I come to Yanji
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and appreciation! We are very happy to add some wonderful memories to your trip to Yanji. Your appreciation is a great encouragement to us and is also the motivation for us to move forward. We will continue to maintain this enthusiasm and strive to make every guest feel at home. We sincerely look forward to seeing you again, and wish you a happy life!
Guest User
Premier Deluxe Smart Suite (Fridge)
Stayed in Aug 2024
Family
3 review
3.2/5
Posted on Aug 24, 2024
I chose a newly renovated suite. I asked for a quilt for my child, but the waiter brought me a single mattress. The water in the bathtub was yellow. I couldn't get through to the front desk even though I called it. I had to go to the front desk to contact them. I hope they can improve their service quality in the future.
Original TextTranslated by Google
Response from Property: Dear guest, hello! First of all, thank you for choosing Huaxinsu Art Hotel. We are deeply sorry for your stay experience this time! We will humbly accept your suggestions. We will seize the time to rectify the issues you raised and enhance the service quality of the hotel. We look forward to meeting you again. Finally, I wish you a happy life!
Shexiexiaochaoren
Premium Queen Room
Stayed in Aug 2024
Family
10 review
4.6/5
Great
Posted on Aug 23, 2024
Facilities: A newly renovated hotel with a simple and stylish decoration style. It has a smart home design for the whole house, which is suitable for young people. It is equipped with a laundry room and dryer, which is very convenient. However, it may be due to the new decoration. There is a slight smell in the room, which feels that it has not been completely dissipated.
Service: A male staff member has a good service attitude. The problem of water leakage in the shower and toilet was handled in a timely manner, but there are also some shortcomings in the service. For example, I wanted to borrow an Apple charger and was told that it only has a type C port.
Environment: The hotel is connected to another hot spring hotel in the same building. Breakfast is also shared. I don’t know if it was originally the same hotel. The location is relatively convenient. It is about 1 km away from the Yanbian University Internet celebrity wall and Arirang Football Stadium. It can be reached on foot. There is a BRT platform at the door, which is convenient for travel
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and appreciation! We are very happy to add some wonderful memories to your trip to Yanji. Your appreciation is a great encouragement to us and is also the motivation for us to move forward. We will continue to maintain this enthusiasm and strive to make every guest feel at home. We sincerely look forward to seeing you again, and wish you a happy life!
Guest User
Premium Queen Room
Stayed in Aug 2024
Family
5 review
4.0/5
Very Good
Posted on Aug 16, 2024
The newly opened hotel has smart rooms, but the toilet is small and too compact, but the bed is really comfortable, and the mattress should be a mousse mattress. It takes about 25 to 30 minutes to walk to the Internet celebrity wall in the university town. If the hotel does not include meals, it is not recommended to eat breakfast in the hotel. There are too few types and nothing to eat.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and appreciation! We are very happy to add some wonderful memories to your trip to Yanji. Your appreciation is a great encouragement to us and is also the motivation for us to move forward. We will continue to maintain this enthusiasm and strive to make every guest feel at home. We sincerely look forward to seeing you again, and wish you a happy life!
Guest User
Family Friendly Smart Room (Fridge)
Stayed in Aug 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 9, 2024
We booked a parent-child room, which is large and has separate bathroom and toilet, making it convenient to use. The location is good, and you can walk to the internet celebrity wall. Many restaurants can be reached within 15 minutes on foot. It is in the same building as the bathhouse, and the buffet at the bathhouse is very good.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and appreciation! We are very happy to add some wonderful memories to your trip to Yanji. Your appreciation is a great encouragement to us and is also the motivation for us to move forward. We will continue to maintain this enthusiasm and strive to make every guest feel at home. We sincerely look forward to seeing you again, and wish you a happy life!
Anonymous User
Family Friendly Smart Room (Fridge)
Stayed in Jul 2024
Family
4 review
2.2/5
Posted on Aug 27, 2024
1. The attitude of the front desk is not very good. When I showed my ID to the front desk lady on the day I arrived at the hotel, she took a look and said that there was no order for me. It was really sloppy. They didn't care about receiving guests at all. When I showed my ID to the front desk, didn't the front desk have to see clearly whether I booked with my Chinese name or English name? 
2. The room was super hot. It was the first time I stayed in a hotel without air conditioning. The cooling system automatically turned off every 5 minutes. I called the front desk and he said he would find a maintenance person to come to my room immediately. As a result, I waited in the room for 1 hour and still didn't come. Finally, the maintenance person came to my room and adjusted it to the air supply mode. The front desk also told me that the air supply mode means turning on the air conditioner. I was really speechless. There was only wind but no air conditioning.
Summary The hotel really gave me a very bad experience. The attitude of the front desk was poor. The cleanliness of the room was average. There was no air conditioning in the room. I don't want to visit this hotel again. I won't stay there even if it's free.
Original TextTranslated by Google
Response from Property: Dear guest, hello! First of all, thank you for choosing Huaxinsu Art Hotel. We are deeply sorry for your stay experience this time! We will humbly accept your suggestions. We will seize the time to rectify the problems you raised and improve the quality of hotel service. We look forward to meeting you again. Finally, I wish you a happy life!
Guest User
Deluxe Standard Room
Stayed in Jun 2024
Family
12 review
4.5/5
Great
Posted on Jun 30, 2024
The hotel I stayed in when I traveled to Changbai Mountain. The service and rooms were very good. The breakfast was very rich. The hotel is very close to the Internet celebrity wall.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and appreciation! We are very happy to add some wonderful memories to your trip to Yanji. Your appreciation is a great encouragement to us and is also the motivation for us to move forward. We will continue to maintain this enthusiasm and strive to make every guest feel at home. We sincerely look forward to seeing you again, and wish you a happy life!
Guest User
Deluxe Standard Room
Stayed in Jun 2024
Travel with friends
8 review
4.7/5
Amazing
Posted on Jun 26, 2024
The location of the hotel is convenient for traveling, the store is clean, and the service is warm. The shortcoming is the decoration of the new store. The hotel's breakfast is hygienic and diverse, all of which are good
Original TextTranslated by Google
Response from Property: Dear guest, hello! First of all, thank you for choosing Huaxinsu Art Hotel. We are deeply sorry for your stay experience this time! We will humbly accept your suggestions and we will rectify the problems you raised as soon as possible. We look forward to meeting you again and hope you can give us a chance to make corrections. Finally, I wish you a happy life!
Guest User
Premium Queen Room
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 5, 2024
Not bad, very good
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and appreciation! We are very happy to add some wonderful memories to your trip to Yanji. Your appreciation is a great encouragement to us and is also the motivation for us to move forward. We will continue to maintain this enthusiasm and strive to make every guest feel at home. We sincerely look forward to seeing you again, and wish you a happy life!