YANGZHOU STATE GUESTHOUSE SLENDER WEST LAKE HONGYUAN GARDEN

The room is very clean and spacious. The bath and toilet are separate. The hair dryer is from Dyson. The hotel is newly opened in 2024. It is very cost-effective. The hotel has its own garden which is also very beautiful. There is also a restaurant and the food is very delicious. , all drinks in the small refrigerator in the room are free, including Coke, juice, Paris sparkling water, etc... The hotel has its own three-dimensional parking lot, the service is attentive, and the location is super good. It only takes a few minutes to walk to the Slender West Lake attraction. Like, I will choose this hotel next time I come back to Yangzhou.

A very bad travel experience. I originally thought that the newly opened hotel would be very good, so I deliberately chose an expensive hotel. As soon as I parked the car, it was very strange. I told the security guard that we were staying here and insisted that we turn out the order and give it to him. Look, this is the first time I've encountered something like this. Usually when you go to the door and say you live here, you're immediately let in. But if you haven't encountered this before, you have to take out the order and look at it on the spot before letting you go. It was already 8pm when we arrived at the hotel. The occupancy rate that day was very low. They arranged a room far away from the elevator for us. In fact, we could be more flexible. Why can't we make adjustments to make the customers feel better? We can't arrange a room nearby, we have to arrange one far away. It's already 8 o'clock that night and we still expect to book all the rooms. After checking in, I found that the sliding door to the balcony was broken. I called to see if the sliding door was broken and could only open it half way for us to squeeze out. Then couldn't you change us to another room? You wouldn't change it either. Just think about it being so late. What’s even weirder is that there was a power outage in the middle of the night when I was having a late-night snack. It was a complete power outage on a hot day. The only hotel where I experienced a power outage after staying in so many hotels was that the key corridors were all there, but not in our building, until we left. There was no apology from the front desk when we arrived at the room. A newly opened hotel should provide good service. It's really bad. The key price is not cheap either. The cheapest room type is nearly 600 RMB at the usual price at the end of the summer. That's it. The room is really small. Just now. Not long after it was opened, something was broken here and there. The water in the sink was also blocked. You had to wash it and wait for a while before using it, otherwise the water would not drain out. I only stayed in the hotel for a few hours and the experience was terrible.