海星度假酒店

It's far from the beach. The waiting time for the elevator is almost 20-30 minutes each time. The hygiene is very poor. There are long hairs in the refrigerator. There are garbage bags from previous guests on the balcony. The pillows are moldy. The room smells really bad. , the service is poor. Ctrip has confirmed with the hotel that check-out should be at 14:00 at the latest, but they called at 12.15 to ask for check-out, saying that the hotel stipulates check-out at 12:00. If check-out is at 12:00, why did you confirm that you can check-out at 14:00? Woolen cloth? When checking out, the front desk clerk ignored the person and asked them to check out again after 10 minutes.

It's pretty good. You can bring an electric cooker and tableware to cook, but the hotel does not provide cooking utensils. If you want to go to the market to buy seafood and cook it yourself, you can consider bringing your own electric hot pot, because it is a new building and new hotel, so the facilities and supplies are They are all new. The hotel also provides disposable towels. I must like it.

When I arrived at 9pm, the front desk of the hotel was completely deserted. I called customer service three times using the contact number. The first time I was told that the hotel manager would contact me. I took a screenshot and there was no record of the call. The second time What I said was immediately arranged immediately. I would not take the initiative to call me back in the next five or ten minutes. You must know that there are many mosquitoes in this environment. The child was bitten and screamed. In the end, Ctrip platform customers intervened and called me to tell me. Arrangements were made immediately. After some communication on WeChat, I understood that it is not easy for the team to hire people. I said that I would not complain on the platform, but later I found that the pillows smelled and the sheets were clean and I contacted customer service. Later, they arranged to change the twin room to a king room, but with a sea view. There's such a difference~ The double room has an inner sea view, and it was specifically stated that the twin room booked is more expensive than the double room, but they won't refund the price difference to me? I just took the smelly pillow and threw it to the store manager. The cleaning and quality control of this room was really poor. Considering the situation, I regretted giving a negative review so that the quality of this managed apartment hotel can be improved in the future.

The hotel is located near the sea in Sha Pa Bay. The seaside is downstairs. The transportation is very convenient. The front desk service is very friendly. You can enter the room with the password. It is very convenient. Once you enter the room, it is great. The room has a full sea view and the air is very good. A balcony can see the sea view. The environment is very good. The room is hygienic and clean. The room is equipped with a refrigerator, washing machine, kitchen utensils for cooking, etc. It is very convenient. It is a good place for travel and vacation. The overall service of the hotel is very good. It is highly recommended. It is recommended to stay at 5 stars. It is great.

房間設施還可以，冰箱、洗衣機、電池爐一應俱全，這裏還剛好看到摩天輪，唯一不足就是沒有熱水洗澡

@張家港市楊舍金鼎商務賓館有限公司: 房間温馨，前台人員服務態度很温和，地理位置也非常好，非常便捷，總體很棒，下次還會再來入住，非常滿意哦！