Yangshuo Misty Rain Hotel Reviews
Yangshuo Misty Rain Hotel
No.27 Egendi Village, Xingping, Yangshuo, ChinaView Hotel Details
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Yangshuo Misty Rain Hotel Guest Reviews
4.6/5
Very Good
905 review
Verified reviewsLocation4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All Reviews(905)
Positive reviews(882)
Reviews with photos/video(462)
Loved the view(158)
Delicious breakfast(113)
Offers pick-up/drop-offs(112)
Close to scenic area(73)
Friendly front desk staff(56)
Perfect for kids(36)
Nice bathtub(19)
Negative reviews(22)
Andrew
Guestroom - with View (Double bed)
Stayed in Mar 2024
Couples
14 review
Amazing
Posted on Mar 31, 2024
Location is great and the service was really nice. Breakfast was simple but very good. Highly recommend the noodles!
Response from Property: Across the road from the hotel is the Li River. The location is really good. Thank you for your recognition of our service. We will continue to work hard. We are deeply honored to receive your recommendation for breakfast. We look forward to your visit again.
Julia18
Guestroom - with View (Double bed) (Bathtub, ) (Main building)
Stayed in Jul 2023
Couples
15 review
Outstanding
Posted on Aug 2, 2023
We recently stayed at this hotel and were extremely pleased with the level of service provided. The staff went out of their way to help us organize trips to various locations, making our stay even more enjoyable. The free transfer service offered by the hotel was a great convenience and made our arrival and departure stress-free. The staff members were friendly, knowledgeable, and always available to assist with any questions or concerns. Overall, we had a fantastic experience at this hotel and would highly recommend it to others.
AleksandrP
Guestroom - with View (Double bed)
Stayed in Jul 2023
Couples
11 review
Posted on Jul 24, 2023
Nice hotel, room is clean and bright, the hotel is pretty close to the location where you can take a boat trip along the Li River. The staff is friendly and kinda helpful.
But there are some issues that better to know before you go to this hotel.
Firstly, the hotel located in the village and the cars cannot freely enter there, we took a didi taxi from Yangshuo city and when we were 3 km away the hotel, the taxi driver started to argue with us that it's not allowed for taxi to go there, and luckily we insisted to enter and we showed our voucher to the police guard so they let us enter by taxi. If we believe to the taxi driver we could end of walking to the hotel with a big luggage 3km. And better if the hotel can warn of this in advance.
Secondly, we already knew that the rooftop swimming pool is not for swimming, only for taking photos, so we were hoping to take some good photos but when we SAW that swimming pool, we were really disappointed. The pool that you see in the hotel profile is only photoshop!!! The reality is totally different!!! Seems that they didn't clean the pool for a long time, you can see the photos below. They also wrote in the comments that you can swim in their pool that is on the first floor, but actually you CANNOT because the water is only under your knee in that pool. So it's also not what you are expected.
The last thing is we did mention that it's our honeymoon while booking the trip and the hotel didn't pay attention to this. We left very early in the morning and didn't have time for breakfast, the hotel told us before that they can give to us some snacks and they did not. Anyway they provided a free transfer to the train station which is very convenient.
Response from Property: Dear guests,We sincerely apologize for the inconvenience. Our rooftop pool is actually a scenic pool designed for photography, and swimming is not allowed. The blue pool liner has been damaged due to prolonged exposure to sunlight, which affects the aesthetics of the pool. It's not a matter of cleanliness, but rather the damaged liner hinders the pool from presenting a pleasing view for photography.We understand the urgency of addressing this issue, but the repair work will take approximately two weeks, and as we are experiencing a high number of visitors during the summer season, carrying out the construction might disturb our guests' rest. Therefore, we have decided to start the adjustments right after the summer season ends. We truly appreciate your feedback and suggestions.Once again, we apologize for any inconvenience caused and wish you a pleasant journey.
Guest User
Guestroom - with View (Double bed) (Bathtub, ) (Main building)
Stayed in May 2023
Solo travelers
1 review
Amazing
Posted on May 10, 2023
the hotel was really nice and clean and in very good location
Response from Property: Thank you for your feedback. We look forward to your visit again.
Guest User
Guestroom - with View (Double bed)
Stayed in Jul 2023
Solo travelers
2 review
Posted on Jul 25, 2023
Pool? Not at all, dirty and impossible to find clear water. Bathtub in the room? Yes, but brown water…
The location and surrounding is nice, but the hotel looks not a bit like on the pictures… not a nice experience
Response from Property: Dear guests,We sincerely apologize for the inconvenience. Our rooftop pool is actually a scenic pool designed for photography, and swimming is not allowed. The blue pool liner has been damaged due to prolonged exposure to sunlight, which affects the aesthetics of the pool. It's not a matter of cleanliness, but rather the damaged liner hinders the pool from presenting a pleasing view for photography.We understand the urgency of addressing this issue, but the repair work will take approximately two weeks, and as we are experiencing a high number of visitors during the summer season, carrying out the construction might disturb our guests' rest. Therefore, we have decided to start the adjustments right after the summer season ends. We truly appreciate your feedback and suggestions.Once again, we apologize for any inconvenience caused and wish you a pleasant journey.
Isaac
Guestroom (Double bed)
Stayed in Jun 2023
Couples
4 review
Posted on Jun 17, 2023
Nice enough to enjoy for a weekend or holidays. Clean, nice toilet, nice bed, decent breakfast. Cool👍🏻
Response from Property: Dear guest,Thank you very much for your review of our hotel on the platform. We are delighted that you had a pleasant stay with us over the weekend or during your holidays.We appreciate your mention of the cleanliness, nice toilet, comfortable bed, and enjoyable breakfast. It is our constant endeavor to provide a clean and welcoming environment for our guests.Your review boosts our confidence and serves as recognition for the efforts of our team. We will continue striving to deliver excellent service and comfortable accommodations to every guest.Once again, thank you for choosing our hotel and sharing your positive experience in your review. We look forward to welcoming you back again in the future!Best regards
HB11
Guestroom - with View (Double bed) (Bathtub, ) (Main building)
Stayed in Jun 2023
Couples
7 review
Amazing
Posted on Jun 10, 2023
Good location, away from tourist hotspot, definitely need to rent a scooter to get around, most of the food spots are in the city about 30 min walk 5-10 minute ride away, easy access to boat trips etc. sadly the pool is just for show and nothing else
Response from Property: Thank you for your review! We appreciate your positive feedback regarding the location. Our hotel is indeed situated away from tourist hotspots, providing a more peaceful and relaxing environment. We understand your mention of the need to rent a scooter to explore the surroundings, which will ensure greater convenience in discovering the nearby areas. As for the food spots being mostly located in the city and requiring some walking time, we will strive to provide more convenient solutions, such as offering transportation guidance or restaurant recommendations. Regarding the pool situation, we will take your feedback into consideration and work towards improvements to enhance the overall service experience. Thank you for your valuable input, and we look forward to serving you again.
Bo Yung
Family Room (Balcony) (Affiliated building)
Stayed in May 2023
Friends
2 review
Outstanding
Posted on May 15, 2023
Great location. Hotel is nice and clean. Receptionist is helpful too. Breakfast is so so.
Response from Property: Thank you for your feedback on our hotel. We appreciate your positive comments about our great location and the cleanliness of the hotel. We're glad to hear that the receptionist was helpful during your stay.We apologize if the breakfast did not meet your expectations. We take guest feedback seriously, and we will review our breakfast offerings to ensure an improved dining experience in the future.We value your input and strive to provide a consistently pleasant stay for our guests. If there is anything else we can do to enhance your experience, please feel free to let us know. We hope to welcome you back in the future and have the opportunity to provide you with an even better stay.
Sergey
Guestroom - with View (Double bed)
Stayed in Oct 2023
Solo travelers
9 review
Great
Posted on Nov 15, 2023
Hotel is on the noisy road. All other is good
Response from Property: Dear guest, For the noise issue at night, you can close the windows to reduce the impact. We have installed soundproof strips and our front desk also provides disposable earplugs for light sleepers. We have retrained our front desk staff to pay more attention to the needs of our guests. We hope that you can contact us to allow us to do better.
Graeme (高天乐Photographer)
Panorama Rooftop Family Loft (3 beds) (2 bathrooms) (Affiliated building)
Stayed in Jun 2022
Family
60 review
Posted on Jun 27, 2022
The location is great for 20 RMB note picture taking. The view is good from the top for taking pictures.
Breakfast is not very good and IS NOT a buffet.
We parked our car across the street in awful unguarded place and the next day the car had a burst tyre. Beware of this problem.
Response from Property: Dear, we are deeply sympathetic to your car tire being punctured. After your incident happened, we immediately investigated and monitored, and we did not find any abnormality. I am sorry to cause you trouble. sorry
wilsonzheng
Guestroom (Double bed)
Stayed in May 2024
Couples
4 review
Outstanding
Posted on May 24, 2024
OK.........
Camila
Guestroom - with View (Double bed)
Stayed in Jul 2021
Couples
17 review
Amazing
Posted on Jul 26, 2021
The staff were very friendly and helpful. They helped with directions on how to get to the hotel before arriving. The room was clean and modern. The bath and smart toilet were great. The hotel also helped arrange drivers and tickets to the local attractions. The hotel was in a good location with restaurants nearby. However, we were disappointed that the rooftop pool was only for photos as you could not swim in it. The pool could also have been more clean and tidy.
Response from Property: I’m so sorry, dear guest, the swimming pool on the top floor is used for taking pictures, and the open-air swimming pool on the first floor can only swim. I’m so sorry for the inconvenience caused.
Anonymous User
Guestroom - with View (Double bed) (Bathtub, ) (Main building)
Stayed in Dec 2021
Family
1 review
Outstanding
Posted on Jan 1, 2022
Very beautiful hotel with a great location, just in front of the 20rmb mountain, friendly and helpful staff. Definitely worth to stay
Response from Property: Thank you very much for your compliment. We are also very honored to receive you and look forward to your next visit.
Zakithi Zulu
Guestroom (Double bed)
Stayed in Jun 2021
Solo travelers
8 review
Amazing
Posted on Oct 9, 2021
I loved it! The hotel is situated right where the 20 yuan mountain is. This pool is mainly for photo shoots, there's another pool downstairs. It was a lovely stay.
Response from Property: Thank you for your love, and sincerely hope that you will come again next time
Guest User
Guestroom (Double bed)
Stayed in Jul 2021
Friends
14 review
Very Good
Posted on Jul 24, 2021
The room and bathroom was spacious, well done up and comfortable.
The breakfast was average but the fried rice, buns, boiled eggs and fresh fruit was sufficient. There were other options too including noodle soups.
The travel specialist working at the hotel was amazing and helpful.
The rooftop pool was more for tourists who like taking pictures rather than for swimming. It was a foot pool level depth, which was misleading from the photos.
A lovely restaurant and coffee shop next door and the 20 RMB scenery spot was down the road. The air camp for adventure activities was 1 km away, the white water rafting was 8 km away and there's a great hike 2 kms away called Laozhaishan. I wouldn't return as it wasn't my style of decor- I prefer more natural and open plans.
Response from Property: Sorry for not being able to bring you a satisfactory check-in experience, Misty Rain Blue Bay will continue to optimize the hardware and services, and strive to bring a better experience to every customer who comes in the future. wish you a happy life.