Majiahao
May 10, 2025
I came here after reading a lot of reviews and was a little disappointed. Try to evaluate it as objectively as possible. More than 200 yuan a night is indeed very cost-effective.
Let me talk about the advantages first. It is a great experience for children.
1. There are toys and playgrounds, the children like them very much and are very happy throughout the whole process.
2. The room is very large, twice the size of an average room.
3. The floor is very clean, which is a good thing. We can let them play in the room without worrying about it getting dirty. This is very important. Give a thumbs up to the auntie who does cleaning!
4. There are snacks in the room
5. Convenient parking, underground parking lot.
6. There is a restaurant nearby with a lot of delicious food. There is a shopping mall opposite, where you can take a walk in the evening. Children can play in the playground and wait until the food is served before letting them come. This makes taking care of the baby much easier.
*****
shortcoming:
1. The hotel facilities are old and the lighting in the public areas is dim, which gives a bad feeling as soon as you enter. There are no sockets in the bathroom. The hair dryer has very low wind power and the buttons are broken. The carpets in the corridors and elevators are very dirty, but guests are required to wear shoe covers or indoor slippers. (Wearing slippers is supported, but the public areas are too dirty, so it feels unnecessary)
2. The check-in experience on weekdays is not good: Due to the small number of guests, the air conditioning in the playground and the lobby is not turned on. Parents sweat while sitting with their children, and the children are sweating as if they have washed their hair. It's cooler outside than inside! On the first night, even the beverage cabinet downstairs was not refrigerated, which made the stay experience very bad.
The second night we stayed was a weekend and there were many people staying there. The lobby was still quite hot. The air conditioner was finally turned up until almost 10 o'clock in the evening when the amusement park was about to close.
******
☹️Poor staff management:
A male employee sent me a message at around 11:30 asking me if I had slept. When I didn't reply, he rang the doorbells of my room and my family's room at 11:30 after we all went to bed, scaring the children. Just because we wanted to know if the dryer was finished. They told us that the other dryers were in the warehouse and it was too late to give them to other guests, so they chose to ring the doorbells of our two rooms at 11:30! !
Also, we booked 2 rooms, and the air conditioning in one of them was not cooling well. I reported it twice, and it was not until 9pm when I complained again that they turned on the backup air conditioning for me. It's something that can be solved in 5 minutes.
(I asked if we could change rooms if the problem could not be solved. But he told me: it is impossible to change rooms after checking in.)
The next morning, another female receptionist apologized to me and offered to change rooms if the problem couldn't be resolved. That's when I wasn't so angry. However, the above experience still greatly affected the mood of the entire journey.
The girl at the front desk had a very good attitude, so it left a very good impression in the end. If I had met her at the beginning, I would have been happier with this stay!
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