MaxwellGeorge
May 18, 2025
It was a shame I had paid for a more expensive room on the 5th floor for a view and the condensation meant I couldn’t see out of the window - there was an issue with the room as the other windows in the hotel didn’t have this issue. The staff were initially hesitant and blamed a window being left open when I arrived, but eventually granted a small discount. There are also cracks in the room which wasn’t great from a construction point of view. Overall, I wouldn’t recommend the hotel, but was grateful for the kind staff. I wasn’t impressed by the initial reaction of the staff member who I alerted - first he told me it was because it was raining and it would clear (this wasn’t true as none of the other rooms suffered from this issue - see the photos), then he blamed the open window (also irrelevant), next he came into my room without taking off his shoes, and then told me to turn off my air conditioning to get it to clear (again irrelevant). The sealant on the windows was also imperfect so you could see through the sealant to the outside air.