Mercure Guilin Yangshuo Xingping Reviews
Mercure Guilin Yangshuo Xingping
No.12Rongtan Street, Xingping Town, Yangshuo, ChinaView Hotel Details
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Mercure Guilin Yangshuo Xingping Guest Reviews
4.8/5
Excellent
487 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All Reviews(487)
Positive reviews(486)
Reviews with photos/video(178)
Awesome amenities(114)
Delicious breakfast(69)
Loved the view(63)
Friendly front desk staff(36)
Close to scenic area(16)
Well decorated(13)
Luxurious(6)
Negative reviews(1)
Guest User
Guestroom (Double Bed) (Balcony)
Stayed in 2024年6月
Friends
5 review
Outstanding
Posted on 2024年6月6日
Clean room, sophisticated decor, convenient location. Hotel has proper laundry facilities and proper gym which are welcomed by travellers; we didn’t have the opportunities to use both.
Special call out to front desk staff Jason, who provided us with excellent customer service. We appreciate your hospitality and attention to detail. Highly recommend this hotel.
Response from Property: Dear guests: Your satisfaction is our greatest motivation, your encouragement is the source of our energy, your favor is our forward vitality, thousands of words into one sentence, thank you for your support to the hotel.
Anonymous User
Guestroom (Double Bed) (Balcony)
Stayed in 2024年5月
Friends
5 review
Outstanding
Posted on 2024年5月12日
Very good hotel. The breakfast can be improved
Response from Property: Dear guests: Thank you for your valuable comments, we will pay more attention to the details in this regard, and we will do better for your next arrival!
Guest User
Guestroom - Mountain-View (Double Bed) (Balcony)
Stayed in 2024年2月
Solo travelers
7 review
Outstanding
Posted on 2024年2月20日
A real slice of peace and quiet in what is a small town but what can also be a very lively town. The hotel is perfect for exploring the river and nearby places such as yangshuo etc. very clean and quiet hotel with great staff. Recommend staying here for anyone exploring the river.
Response from Property: Dear guest: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, your favor is the vitality for us to move forward, and thousands of words come together in one sentence. Thank you for your support of the hotel.
Choke
Guestroom - Mountain-View (2 Beds) (Balcony)
Stayed in 2024年5月
Family
2 review
Amazing
Posted on 2024年5月25日
The information given by the front office about the rafting is incorrect which can lead to missed opportunity, luckily we asked the local people and they confirmed that we can go rafting. Front office can speak and understand little English other than that everything is good.
Response from Property: Dear guests：Sorry for the incorrect information, and thank you for your valuable comments, we will pay more attention to the details in this regard, and we will do better for your next arrival!
Ken & Olga
Guestroom - Courtyard-View (Double Bed)
Stayed in 2024年5月
Couples
6 review
Outstanding
Posted on 2024年5月4日
Very clean and new hotel. Right outside you walk straight into the charming streets of Xingping Acient town.
Response from Property: Thank u for ur praise of us. It means a lot to us. We look forward to seeing you again!
Guest User
Guestroom - Mountain-View (2 Beds) (Balcony)
Stayed in 2024年4月
Solo travelers
5 review
Outstanding
Posted on 2024年4月9日
One of the best hotel ever. The Hotel design, the quality, the service is 6 stars. If you want to stay in XingPing, don’t look anywhere else. How I wish they open in You gSou
Response from Property: Dear guests: Your satisfaction is our greatest motivation, your encouragement is the source of our energy, your favor is our forward vitality, thousands of words into one sentence, thank you for your support to the hotel.
Anonymous User
Guestroom - Mountain-View (2 Beds) (Balcony)
Stayed in 2024年4月
Couples
7 review
Outstanding
Posted on 2024年4月6日
The hotel is very new and clean. Service is very friendly and professional. The gentleman at the front desk speaks English, which was very helpful considering we speak very little Chinese. Highly recommended!
Response from Property: Dear guest: Hello! Thanks for your 5 out of 5 review! Every city will always have a reason to miss, every season has our difficult scenery, every hotel has their sweet and warm memories, hope Mercure will be your memories, welcome you to visit next time!
Efan_84
Superior Queen Room
Stayed in 2024年6月
Solo travelers
8 review
Very Good
Posted on 2024年6月30日
Swimming pool was closed for guest. And the price was bit expensive
Response from Property: Dear guest, we are sorry that we did not provide you with a perfect stay experience. We have upgraded the superior queen bed room you booked to the balcony queen bed room for free, and provided you with free minibar, gym, laundry service, rooftop for viewing and so on. We look forward to visiting you again and hope that we can provide you with a satisfactory stay
Ing Yung
Guestroom - Mountain-View (Double Bed) (Balcony)
Stayed in 2024年3月
Solo travelers
6 review
Great
Posted on 2024年3月8日
Friendly reception. Hotel still not listed under Accor but free breakfast offered for second guest. Excellent location and modern in room amenities and intelligent equipment. Lift was briefly under service during both days of our stay.
Response from Property: Dear customer! Our goal is to provide guests with a comfortable living environment and the best service. We continuously improve and maintain high standards of service facilities, making our services increasingly perfect. We welcome you to visit again.
京都抹茶
Guestroom (Double Bed) (Balcony)
Stayed in 2024年3月
Solo travelers
10 review
Amazing
Posted on 2024年3月18日
Love the facilities of the hotel, they have a system similar as Siri so I can check the weather, switch on lights and close the curtains anytime.
It’s only 5 mins walk to the old town and 15mins by taxi to Yangshuo train station. The breakfast has lots of varieties compare to the local hotel. I had good stay at the hotel.
Response from Property: Dear customer! Our goal is to provide guests with a comfortable living environment and the best service. We continuously improve and maintain high standards of service facilities, making our services increasingly perfect. We welcome you to visit again.
Guest User
Guestroom - Mountain-View (2 Beds) (Balcony)
Stayed in 2024年4月
Friends
2 review
Outstanding
Posted on 2024年4月21日
very clean, friendly staff, comfortable beds, modern bathroom
Response from Property: Thank u for ur praise of us. It means a lot to us. We look forward to seeing you again!
Huang huangjiongming
Guestroom - Mountain-View (Double Bed) (Balcony)
Stayed in 2023年10月
Couples
5 review
Very Good
Posted on 2023年10月30日
location is good. room is good as well. the problem is too many smoker even non-smoking is requersted .
elevator and first room I got have heavy smell of smoking. thanks front service desk takes quick action to
check my room. no taxi calls service. it can be inproved I suggest. Thanks
Response from Property: Thank you for choosing Mercure Hotel and providing us with valuable feedback. We will continue to improve our products and services and look forward to seeing you again next time
Wijaya
Superior Queen Room
Stayed in 2024年4月
Solo travelers
5 review
Outstanding
Posted on 2024年4月12日
Nice place! Room is clear
Guest User
Superior Queen Room
Stayed in 2024年3月
Business travelers
18 review
Outstanding
Posted on 2024年3月12日
Very great
Guest User
Guestroom - Mountain-View (2 Beds) (Balcony)
Stayed in 2024年6月
Family
8 review
Outstanding
Posted on 2024年6月30日
We went with our two children. The room was very big. The double bed was about 1.35-1.5 meters in size. There was a baby bed but no mattress for the baby bed, which was a bit strange. Later, we took a quilt to pad it. The staff were very friendly and helpful. You can go to the platform on the sixth floor to watch the sunset. There are Guilin rice noodles for breakfast, and there are quite a lot of varieties. The restaurant next to it is very homely and you can try it.
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Response from Property: One persistence, one effort, one commitment, one harvest. Xiaomei's greatest harvest is to get your support and affirmation. I look forward to meeting you again.