Guest User
December 8, 2024
The service in such a big hotel is really bad. When I arrived on Saturday night, they told me that there was no space in the ground parking lot. My car had to check the height limit to go in and out of the basement, so when I chose a hotel, I chose one with a parking lot. But when I got there, they told me to park in the basement garage, and no one gave clear instructions. I saw that there was a parking space on the ground that I wanted to park in, but the hotel told me that the space was reserved for the boss... I gave up. After finally getting down to the basement, there was no height limit sign and I was standing under a car trembling with fear watching someone driving. The sanitation in the basement was extremely poor... The hotel rooms were also very dirty and very old. But there was one good thing. My Bluetooth headset fell down when I was leaving. The hotel called me and asked me to go back to get it. I had to go up to the ninth floor to find a waiter... I was drunk. This is the worst hotel I have ever booked on Ctrip, no doubt about it! It is suggested that Ctrip should take action against them.
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