Anonymous User
August 8, 2022
1. Room
Advantages: The experience feels quite comfortable, clean and hygienic
Disadvantages: The room is on the 2nd floor, and it is very inconvenient to carry luggage.
Serve:
Pros: The staff in the room service center are warm and attentive
Disadvantages: I have to complain about it, which is also the biggest failure. When I check in in the lobby, the front desk tells me that there is no need to contact the car to send it in. When I go in, I will show the room number to the shuttle bus and someone will send it in. When we put our luggage out from the inside, contact the front desk to arrange for the car to be delivered directly to the gate, and the car is still in time to pick up. When we came back, it was after 8 o'clock in the evening. We walked to the station as if we had just entered and were about to take the car back. We asked if my brother could sit? Sent to the show's place? The little brother reluctantly said no, and only sent it to the room. I said that's fine, so I'll send it to my room. I just asked if the room is close to where the show is going? He replied that he did not know. I don't care, I got in the car, he gave me a sentence, I am waiting for a guest, you can't sit, I will show him the room card, he replied to me, you contact the hotel to arrange a car, I said I am not a guest? He said, you contact the hotel to arrange a car, I said how much the phone number, he said I don't know, there is one on the card, I said I'm not a guest if I show you the room card? After a few minutes, I wanted to take his business card and complained about his poor attitude. He said that you are going to complain. What is my name... (I will not name my name here), you think I am willing to break the job. Later, when he saw that I really wanted to take a photo and wanted to complain, he cowardly said that if you really can't wait to go in and watch the performance, I will send you in. We stipulate that you cannot send it to the place where the performance is performed. I got angry and I said that I asked you to take me to the room from the beginning to the end, but you didn't let me sit, and told me to call the hotel. It has nothing to do with me coming or not. You have a bad attitude and you have to blame me for being in a hurry? The service attitude was very poor. In the end, I saw that my attitude was relatively firm, so I decided to send us first. As a service industry, I think the attitude is the most basic. You have your rules and we can understand it, but I think this attitude towards customers is extremely poor.
2. Eastern Jin Water City
Advantages: The night view is really good, and the performance is also very beautiful
Disadvantages: The shops are not open during the day, so our customer service during the day has almost nothing to watch, no performances, and even few restaurants to eat. There is also the biggest problem. The entire water city is so big that you have to walk. The shuttle bus is not allowed to sit at a stop. The shuttle bus directly sends hotel guests to the hotel and the door, and it is finished, just like a decoration. It didn't play its role at all. Even if the scenic spot shuttle bus is charged, we can accept it. In this high temperature weather, there is nothing to see during the day, and it is really bad to walk.
3: Dalong Lake
Pros: The reeds have a nice view
Disadvantages: The shuttle bus costs money, and it is not picked up at every stop. It is only responsible for delivery to the innermost and to the door. Other scenic spots spend money to pick up and drop off, which is really a bad feeling...
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