Amagawaso

A very good family hot spring hotel run by a grandfather and grandmother. There is an open-air hot spring private bath. On snowy days, the grandmother will help you clean the box when you enter the door.

I rarely complain about others when I write reviews for B&Bs, because I think the service industry is not easy, and I try to say good things if I can, but this time I have to complain about this one! We have been to Yudanaka 4 times and stayed in 8 different B&Bs. The first 3 times, the store provided pick-up/drop-off/snow monkey park services, so this time we did not confirm in advance. Unexpectedly, some stores do not provide this service (very few), and Tenkawaso is one of them! After arriving at Yudanaka Station, I called the boss and spent half a day (the boss's English was not good, and communication was more difficult). He drove to pick us up, and everything went smoothly. On the morning of the day we left, it was snowing heavily. We asked the boss to take us to the station, but he flatly refused, saying that they did not provide drop-off service (paying the taxi fare was not an option), and they did not help us call a taxi (it was difficult to get through on the phone, and they spoke Japanese). Later, we met a family of four Australian guests. They asked to be dropped off at the station one day in advance, but they were also refused (they said that the boss actually came to the station to pick us up, which was incredible). Later, they asked a Japanese friend to book a taxi, and they also thought the boss was mean! Finally, we could only carry our suitcases (the ground was covered with snow and we couldn't pull them), walked for 8 minutes to the bus station, waited for 25 minutes in the heavy snow (the bus was 20 minutes late), and rushed into the train at the last minute before the train started. The whole process was exciting and sad! I hope everyone can avoid this, or at least ask about the pick-up/drop-off service in advance. Most homestays don't have this problem, but it will be very troublesome if you encounter it!

The facilities have a sense of history, but they are well-maintained and don't bother me at all. The food was more than worth the price and I was very satisfied. The location is a little far from the center, but it's only a 10-minute walk, so it's not a problem. On the contrary, it's a relaxing place and parking is easy, so I'm satisfied. The indoor hot spring can be used all day, and the open-air bath can be rented privately at no extra charge. I would like to stay again if I have the facility.