Okushiga Kogen Hotel

Good service, good location, room facilities are a bit old

#positive #I was happy with the Room Size, Nearby Activities, Nearby Shops, Location; #喜欢# I am satisfied with the size of the room, nearby activities, nearby shops, and location

I stay here once a year, even during the COVID-19 pandemic. This is the first time I've posted a review in a while. I stayed in a deluxe triple room with my family of four (two adults, one junior high school student, and one elementary school student) once each in February and March. The room was spacious enough, although one person had an extra bed, and the facilities were not extravagant, so they were at the level of a business hotel. It was well-cleaned, and I have no complaints considering that I could spend a comfortable time in Okushiga. The large public bath is not a hot spring, but I was able to bathe comfortably in the boiled natural water. For dinner, we had Japanese and Western food, and the Western food was delicious, while the Japanese food left a little to be desired. In particular, the Japanese food for children was simply a reduction in the number of dishes for adults, and I think that if they could serve a few more children's menu items, the satisfaction level would increase. In addition, the staff are divided into older and younger staff, and if the overall customer service level were to improve a little, it would be a more memorable stay. Breakfast is a buffet. It may be said that it is at the level of a business hotel in the city. I think that the satisfaction level would increase if they served a few more delicious main dishes. The enoki yogurt was delicious. In conclusion, it was a satisfying stay as a ski resort. I heard in the news that they are aiming to become a year-round resort, and I think that if they improve the food and hospitality level, the satisfaction level will increase throughout the year. Some of the hardware is also aging, so I hope that they will be improved in the future, including renovations.

We came as a family with our three children aged 7, 5 and 2, and we had a great week at Okushiga Kogen Hotel at the end of February 2023. Here are some comments that will help future travelers. We were in the Deluxe Triple room, which was perfect for our family because we had installed a cot loaned by the hotel near the bathroom, which is separated from the rest of the room by a very practical door. The room is large and very pleasant with a nice view of the mountains. We were delighted by the quality of the restaurants (we had opted for the half-board option with breakfast and dinner). The breakfast is perfect with a choice for all tastes (there are even good French pastries and fresh orange juice). The restaurants in the evening are very varied (French, Japanese, French raclette and tepanyaki), and the menus change every evening, so even if you go to the same restaurant in the same week, the menu will be different. At lunchtime, the hotel restaurant is top notch (western or Japanese menu), and there are also options on the slopes. Seeing the photos on social networks, I had doubts about the quality of the restaurants, but I was wrong, it was really VERY good. The hotel bar is also top notch, whether it's the day for a tea, or in the evening for a drink around the fireplace accompanied by a live pianist. We also used the daycare service for our 2-year-old daughter, which was a great help for us to be able to ski during the day. The girls who take care of the children are super nice, sweet and professional. The children are kept in a large room with various games. It's not a club med daycare, but our daughter had a great time there. For older children, there is the international ski club with ski instructors of all nationalities who speak English. The school is right next to the hotel (5 minutes max on foot or on skis), I will put another detailed comment on the ski school page, but we LOVED IT!!! There is nothing to do around the hotel, but you can easily take shuttles to nearby villages. From our side, it did not bother us, because after a day of skiing, it suited us very well to go sledding and enjoy the calm of the hotel. The station is top, it is part of a large ski area (the largest in Japan or Nagano if I'm not mistaken). There is almost never anyone on the slopes, it's a real pleasure. For good skiers, you can also take the opportunity to go off-piste in the Japanese powder. To conclude, we really loved our stay and we highly recommend this hotel for travelers looking for the calm and authenticity of a ski trip to Japan. Thanks also to the staff who were

When I waited in the car until check-in, the staff treated me like a suspicious person. The facility is old and some rooms don't even have elevators, so it's very difficult if you have a lot of luggage. The French restaurant Gendai is awful, and of course the breakfast is awful too. The stew at the lunch at the neighboring Grand Phoenix was cold, but still tasted okay. The pillow smelled of old age, which made me feel nauseous. I felt like the bed smelled bad too. I couldn't relax at all. If you're staying in Okushiga Kogen, I think Grand Phoenix is ​​better.