Fuji Matsuzono Hotel Reviews

A great place to relax overlooking a beautiful lake. Many eatery besides the hotel. Will be back.

We stayed one night in the suite with 2 western style bed and 1 Japanese futon bed. The room has a tatami area with small table where we can enjoy some tea and snacks. The room has a private onsen with Mount Fuji view. The view from the room is magnificent 🥹

I recommend This hotel ! Pros: - great location near Narita airport. frequent shuttle bus. driver will put the luggage inside for guests. So nice. - Great public amenities. love the hot spring pools. restaurants with good food choices. fair price. pleasant dinning settings. oversee beautiful garden. - room is not small. big window with green views. mostly clean Cons - Only 1 Suggestions. the Hall way carpets on lower floor. are crying for replacement. won't cost much. but will make guests feel much better. Overall. it's a nice hotel with decent pricing !

I like this hotel due to the beautiful view to Fuji mountains.

clean staff is very friendly there is a hot spring car parking is free breakfasts is delicious good to sightseeing Fuji Mountain

Hot aoring is good especially outside pool

The hotel is nice. I was lucky to see Mount Fuji in the mountain view room early in the morning. There is a lady who speaks Chinese at the front desk, so you don't have to worry about check-in. The room does not include food, you can eat nearby. It seems to be a hotel packaged by a ********* tour group. Many ********* tour group tourists stay here. Please note that you need to pay a hot spring tax of 150 yen per person. You can take a hot spring bath on the first floor, but you have to bathe naked, so you can't wear clothes.

A very satisfying stay. The hotel is in a great location, with the station right outside, a nice courtyard view, and Mount Fuji visible from the room. The hot spring on the first floor is very comfortable, and you need to pay a 150 yen hot spring tax. A short soak will wash away your fatigue. The front desk staff is very enthusiastic, but there is no toothbrush in the room, so you need to ask the front desk for one.

The room is nice and cozy. The scenery is amazing, it's really worth coming just for the lake. The hot springs are also good, very soothing after soaking. There are several restaurants nearby to choose from. The downside is that I was cheated by Ctrip this time. When I booked, I wrote two beds. I booked it because the price was cheap. As a result, when I checked in, the clerk said that only one person could stay. If there was one more person, I would have to double the price of 600 yuan, which was more than 1,200 yuan in total. As a result, I checked and found that the normal price for two people that night was more than 800 or 900 yuan. It's a pity that it's a domestic software, but it still has this trick, using cheapness to mislead consumers. It's amazing. The other two couples who arrived with me also encountered the same problem. It's mainly our fault. We didn't pay attention to the check-in policy. We took it for granted. We saw two beds and thought that there would be no problem for two people. Everyone should pay attention.

We booked a lake view room. When we checked in, the front desk told us that the room we booked had restrictions on occupancy. The price was for people over 65 years old. We two young people had to pay an additional 1,000 yen each (there was no age limit when booking the hotel). The front desk politely said that they didn't know why we could book it. After negotiation, we decided to pay the money first and then ask Ctrip for compensation later (it turned out to be a problem with the platform). In addition, the hotel is very good and provides hot spring services. The room is not small in Japan. There are several restaurants and bicycle rentals around. The next day, I returned to Tokyo because the bus was suddenly late and I almost missed the bus back to Shinjuku. I quickly asked the front desk to help me get a taxi to the bus station. The front desk also handled it very well (the platform on Yamanaka Lake is not open to taxis. It may be because it is relatively remote) Very satisfied with the hotel's service!

Advantages: clean, the hotel is located by the lake, and it is very convenient to walk around the lake. Disadvantages: I was not asked if I wanted breakfast when I checked in, nor was I told that I needed to make a reservation for breakfast. As a result, when I was going to have breakfast the next day, the staff asked me if I would make a reservation for breakfast. I had no choice but to go to 7-11 a few hundred meters away to buy bread. and milk. In addition, the name of the hotel on site is Fuji Pine Garden, while the name displayed on Ctrip is Fuji Sanso Hotel. I hope the two are consistent.

The room is not small and very comfortable, the point is! Mount Fuji is right in front of you! I woke up at 5 o'clock in the morning to take pictures of the sunrise. It was so beautiful! There are restaurants on both sides of the hotel. It takes a few minutes to walk, not far! From Shinjuku Station, you can take a bus to Yamanaka Station and walk a few minutes to the hotel. The hotel is cheap and there is a delicious and inexpensive Western restaurant next to it! It is recommended that everyone rush!

Very traditional Japanese hotel Friendly staff There is a big window in the corridor and you can see Mount Fuji. Even if you can't see Mount Fuji from your room, don't worry. The scenery around the hotel is unparalleled, with Mount Fuji in front and Yamanaka Lake behind. The only drawback is that the hotel does not provide catering services to independent travelers

Mount Fuji is outside the window