Guest User
December 28, 2024
The staff were very kind, and although our itinerary required frequent transportation, they were happy to provide pick-up and drop-off services many times. They also booked the tickets for the Zao Mountain cable car on our behalf, and also booked the return tickets online for us. Upon departure, a dedicated staff member accompanied us to the station and communicated with the station service center staff in Japanese. They provided delicious breakfast and dinner, and also had a dedicated translator to help us communicate with them. There were so many elaborate and lovely decorations in the hot spring hotel, which created a quiet and calm atmosphere. The soundproofing was also good, and the bed sheets and comforters were very comfortable. Overall, we are very satisfied! This is a must-visit hotel! Thank you for your hospitality! 🫶🏻
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