Yamagata Grand Hotel Reviews
Yamagata Grand Hotel
1 Chome-7-42, Yamagata, JapanView Hotel Details
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Yamagata Grand Hotel Guest Reviews
4/5
Very Good
73 Reviews
Verified reviewsLocation3.8
Amenities3.9
Service4.2
Cleanliness4.1
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All Reviews(73)
Positive reviews(69)
Reviews with photos/video(5)
Awesome stay(2)
Awesome rooms(2)
Negative reviews(4)
Guest User
Standard Single Room
Stayed in Mar 2024
Friends
50 Reviews
Great
Posted on Mar 5, 2024
big room, with humid machine during winter period. you won't feel dry, feel high end with coffee marker in the room.
Guest User
Triple Room
Stayed in Jan 2023
Friends
5 Reviews
Posted on Jan 8, 2023
Not close train station and the room is dirty
Response from Property: Thank you for staying with us.A 100-yen loop bus leaves from near the hotel to the station.We apologize for not being able to guide you.The building itself is getting old, but we will continue to maintain it so that our customers can stay with peace of mind. We will work with the staff to improve the service so that our guests can stay with peace of mind when it comes to cleaning the rooms.Thank you for your opinion. Front Yaguchi
Guest User
Semi Double Room
Stayed in Jan 2023
Friends
1 Reviews
Very Good
Posted on Jan 9, 2023
Very nice.
Response from Property: Dear guest.Thank you for good feedback. Did you have a great stay in our hotel??We looking forward to see you again, thank you. Front Yoshida
EricCHU
Triple Room
Stayed in Jan 2023
Family
17 Reviews
Posted on Feb 1, 2023
Normal
Response from Property: Thank you for your feed back.We hope to meet you again . Thank you! Front Yoshida
Jeremy0808
Semi Double Room
Stayed in Dec 2023
Solo travelers
16 Reviews
Great
Posted on Dec 19, 2023
The hotel is a bit far away, so it’s better to stay here on a rainy day. The front desk service is good and the room is larger than average. There are convenience stores and ramen shops near the hotel, which are full of delicious food. It feels good to stay for 2 days.
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200
Standard Twin Room
Stayed in Apr 2024
Family
1 Reviews
Posted on Apr 4, 2024
The bathroom is old and difficult to adjust the temperature. Also, it is dark overall.
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Guest User
Triple Room
Stayed in Feb 2024
Friends
1 Reviews
Great
Posted on Feb 20, 2024
The room was very clean and the coffee service was also very good. However, it was inconvenient that there was only one key for the room.
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Daisuke
Standard Single Room
Stayed in Oct 2023
Business travelers
19 Reviews
Very Good
Posted on Oct 26, 2023
I think the size of the room is by far the best in this area. It's up to you to focus on that. The facilities are a bit old, but there are no issues with the cleanliness, so some people may find it quite relaxing. There is almost no noise. Since it was the change of season, the air conditioner wasn't working so I asked the front desk and they brought a cute heater. Personally, I like the fact that you can get the Yamagata Shimbun for free.
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Response from Property: Thank you very much for staying at our hotel. We will continue to work hard to ensure that our customers can rest with peace of mind. Thank you for your post. We look forward to seeing you again. Accommodation Department Yoshida
Atsuya Oikawa
Triple Room
Stayed in Aug 2023
Family
1 Reviews
Great
Posted on Aug 6, 2023
It was the day of the Yamagata Hanagasa Festival, so the location was perfect. Since it is a historic hotel, I don't think there is anything bad about the service or food. It's a compact cityscape, so I'd like to stay here again when I go to Yamagata City. The day before, I stayed at the Toyoko Inn behind Yamagata Station, and it was a much better hotel than I could compare.
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Response from Property: Thank you very much for staying with us. We are glad that you were able to relax and enjoy your stay. We hope that you will use our hotel again when you are in the area. Thank you for your post. Accommodation Department Yuki
Guest User
Standard Twin Room
Stayed in Jun 2023
Family
41 Reviews
Posted on Jun 4, 2023
Used on family trips. I happened to be batting with a student group, and it was a bit lively. Well, I guess it can't be helped... Amenities are abundant. There was an espresso machine and I drank it morning and night.
To put it bluntly, the toothbrush is made of steel lol
If you don't like hard food, please bring your own.
There are restaurants nearby, so there's no need to worry.
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Response from Property: Thank you very much for using our hotel this time. I hope you were able to relax. Toothbrushes are provided uniformly at all group hotels. I hope you understand. Thank you for your post. looking forward to seeing you coming again. Accommodation Department Yoshida
Guest User
Standard Single Room
Stayed in Jan 2023
Solo travelers
21 Reviews
Posted on Mar 22, 2023
The facilities are a bit old, but it's convenient in the city center. Generally, rooms with the last digit of the room number being 7 are larger. Stayed for nearly half a month. Overall not bad.
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Response from Property: Thank you for your contribution. The facility is aging, but we work hard every day to maintain it. welcome next time.
Guest User
Standard Single Room
Stayed in Jun 2023
Business travelers
3 Reviews
Posted on Sep 18, 2023
It was a normal feeling, neither good nor bad.
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Response from Property: Thank you for staying with us. Thank you for taking the time out of your busy schedule to post. Yaguchi
Guest User
Standard Twin Room
Stayed in Oct 2022
Family
1 Reviews
Posted on Oct 24, 2022
Well, it was cheap, and I didn't stay for 5 hours, so it doesn't matter, but the man at the reception was talking to someone on his cell phone all the time and I couldn't talk to him, and the homepage said that the parking fee was 700 yen. It's actually 1,000 yen even though it's there (when I checked it, it was just that it was old). I thought that the metal of the drain of the bathtub was rusty or dirty. I don't care about anything else. It's cheap, isn't it?
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Response from Property: Thank you very much for staying at our hotel this time. However, I am very sorry that the staff could not wait on customers. It seems that the reception about the parking lot was not good. I will share it with the staff so that there is no such thing. The building itself is getting old, but we will continue to maintain it so that our customers can stay with peace of mind. I will also tell the cleaning staff about the rust. Thank you for your valuable opinion. Accommodation Department Yoshida
Guest User
Standard Twin Room
Stayed in Oct 2022
Family
2 Reviews
Posted on Oct 12, 2022
It was spacious and I was able to relax. The view from the room was not great, but there were many restaurants nearby, which was convenient.
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Response from Property: Thank you very much for using our hotel this time. We are glad that you were able to relax. If you are in the area again, please come to our hotel. Thank you for your post. Accommodation Department Yoshida
Junichi Saito
Standard Twin Room
Stayed in Aug 2022
Family
1 Reviews
Amazing
Posted on Aug 13, 2022
There were some things that I thought would be nice if there were some amenities, but I felt that the location, facilities, accommodation environment, etc. were generally wonderful. It would be greatly appreciated if you could add a toilet seat for children.
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Response from Property: Thank you for staying at Yamagata Grand Hotel. We are very honored to receive such compliments from our customers. We will consider the amenities and toilet seats for children in the future. We will continue to strive to improve our services, aiming to be a hotel where customers can rest with peace of mind. We look forward to seeing you again. Thank you for your contribution. Accommodation department Abe