Gunai Light Luxury Hotel

The room number we stayed in is 1010. All tourists assigned to this room are asked to be vigilant because the bedside of this room faces the stairs of the loft of the "Parent-Child Suite"! Once you encounter someone who comes with a naughty child, you won’t be able to rest for the whole night. The sound of heavy steps going up the stairs will wake you up again and again, irritated. Let’s talk about our experience: Before I planned to check in that day, I suddenly found out that the price of the hotel had dropped. Fortunately, I could refund it, so I booked a new hotel. After checking in, the various welcome fruits looked very good, and the room was large and clean, with a river view. As a result, the nightmare came. My husband and I frequently heard the "dong-dong-dong" sound of someone stepping heavily and repeatedly walking up the stairs at night. (Later I woke up during the day and confirmed with the front desk that it was the sound of the stairs in the loft parent-child suite. A couple brought three children to check in) As a good local hotel, all the details and small rituals are in place. But I want to say that I came to stay in the hotel to rest. If I don’t have a good rest, no matter how many rituals I have, it’s useless. Before checking in, we specifically told the front desk that we couldn't sleep well and we must arrange a quiet room away from the elevator, but they turned around and arranged us in a family suite on the stairs. What can I say...just...speechless