Atour Hotel Yunlong Lake China University of Mining and Technology Xuzhou

This negative review was given to a male intern wearing glasses at the front desk. He was not proficient in his work and tried to shirk responsibility in various ways. From the beginning, I said that I didn’t want front and rear rooms, and it was best not to be next to the elevator. When I got the room card he gave me, I confirmed the location of the room with him again, and he replied that I was in the middle. When we went up and saw that it was the tail room, we went down to find him. He told me that because there were only two front and tail rooms, I said that you should have informed me at that time. I was really speechless, and then he told me that I would have to wait twenty minutes. minutes, and then waited for about 50 minutes without a single apology. After changing rooms, we were given a piece of fruit as compensation, but we didn't move. There was dust on the quilt cover in the room I changed into. I don’t know if it was not cleaned or what happened, so I asked my aunt to come directly to change the quilt cover.