Crystal Orange Hotel

Crystal Orange Hotel Reviews

Crystal Orange Hotel

No. 99 Dama Road, Gulou District, Xuzhou, Jiangsu, 221005, ChinaView Hotel Details
Crystal Orange Hotel
Crystal Orange HotelCrystal Orange HotelCrystal Orange Hotel
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1 night

Crystal Orange Hotel Guest Reviews

4.7/5
Outstanding
2286 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(2286)
Positive reviews(2233)
Reviews with photos/video(425)
Easy to get around(395)
Convenient location(335)
Classy environment(278)
Delicious breakfast(274)
Close to metro(225)
Friendly front desk staff(221)
Large rooms(120)
Negative reviews(53)
RakshaR
Executive Suite (with Mini-Fridge + Smart Guest Control)
Stayed in Jun 2024
Couples
12 review
4.5/5
Great
Posted on Jun 10, 2024
The room was big, clean and beautiful. The most comfortable pillows I've ever used at a hotel more so than Marriott and Hyatt. The AC could not be adjusted, sleep was disturbed because the room was hot. Ugly cigarette burn on the couch and huge brown stains on the bedroom curtain. Check in was ok, the room wasn't ready and so we were asked if we wanted another room, it would not have been an upgraded room because we had already booked the last suite. She also asked IF we had made the booking or someone else had, never been asked that before and I've stayed at over 30 hotels around China. Gym is small, but has the necessary equipment for a quick workout. Breakfast was Chinese, no western option, other than fake bacon and sweet sausages and dry French fries. Lots of fruit to choose from. I would stay there again but will not book breakfast. There are numerous places to eat outside or order to the room and the meal gets delivered by a robot. Ladies at the the front desk should smile, they don't look happy to see their guests.
6/7
Response from Property: Dear guest: Hello! Thank you very much for staying at Orange Crystal Xuzhou Suning Plaza Hotel and giving us your comments. We regret that we did not bring you a perfect stay experience. If you have any questions or suggestions during your next stay, please feel free to contact us. We look forward to seeing you again! Hotel General Manager: Huang Lixin
NYC Native
Double Room
Stayed in Aug 2022
Business travelers
19 review
5.0/5
Outstanding
Posted on Aug 30, 2022
Perfect modern place for downtown. Highly recommend over other places in Xuzhou. They are incredibly fast, efficient, and the hotel is within walking distance of the main shopping mall. The tv inside is modern and huge as well. Gym and washing machines make the stay more convenient.
Response from Property: Dear Guest, Thank you for choosing Orange Crystal Xuzhou SuNing Plaza Hotel. Thank you for your affirmation of us. It is the responsibility of all of us to provide each guest with a comfortable and superior environment and service. We sincerely look forward to your next stay.
Guest User
Executive Double Room
Stayed in Feb 2023
Solo travelers
19 review
3.0/5
Posted on Feb 9, 2023
Location is alright, but it's quite far from the nicer parts of Xuzhou. Check-in process was atrocious and time consuming; zero English spoken whatsoever. The rooms themselves were so hot and there seemed to be no way to adjust or alter the temperature. Beds were comfortable but it was too hot to sleep.
Response from Property: Dear Guest:Hello,Welcome to the Orange Crystal Hotel.We apologize for your suggestion that the staff at the boarding gate can't speak English.The room air conditioning temperature can be adjusted .it's not that the hotel is located in the down to business center.it's a little distance from the scenic spot.We can provide a taxi service .Sorry for the inconvenience during your stay. Looking forward to your next stay.
Guest User
Superior Double Room
Stayed in Nov 2023
Business travelers
23 review
5.0/5
Outstanding
Posted on Nov 23, 2023
very good
Guest User
Superior Double Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 5, 2024
The hotel is very clean and luxuriously decorated. My children and wife are very satisfied. There are small gifts and souvenirs for check-in and check-out. Very satisfied. Recommended to stay
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at Orange Crystal Xuzhou Suning Plaza Hotel and sharing your stay experience! The hotel rooms use intelligent human body induction power supply and intelligent electric curtains, as well as smart Xiaodu speakers. I am glad that every aspect of the hotel has been recognized by you, which will also become our driving force for continuous progress. Crystal journey, crystal company, look forward to meeting you again! Hotel General Manager: Huang Lixin
Zhezhemami2016
Superior Double Room
Stayed in May 2024
Family
21 review
5.0/5
Outstanding
Posted on May 4, 2024
The location is very good~ There is Xinhe Plaza nearby, which is convenient for eating. There are many branches of popular snacks~ The environment is beautiful~ I checked in with my children, and there are special children's slippers and toothbrushes. I gave them a fruit check-in gift, and they also gave the baby a snack when I checked out. It's very considerate^_^ The hotel has complete facilities, a gym, a laundry room, and its own parking lot. It is very convenient for families traveling by car~ It is clean and hygienic. I stayed for two nights, and the service staff came to clean the room on time! Orange Crystal is trustworthy~ I will stay here again when I come back to Xuzhou
Original TextTranslated by Google
6/8
Response from Property: Dear guests: Hello! Thank you for staying at Orange Crystal Xuzhou Suning Plaza Hotel and sharing your stay experience with us in your busy schedule. When traveling, you want comfort, intimacy and warmth. How can we not try our best to meet your wishes? Because this is also our wish. Orange is willing to make everyone happy! The hotel is a 15-minute walk from Xuzhou Railway Station and a 2-minute walk from the subway station. I wish you a good mood every day! Hotel General Manager: Huang Lixin
Guest User
Guestroom (2 beds)
Stayed in May 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on May 11, 2024
The environment is very good, the service is great, and the breakfast is clean and delicious!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Orange Crystal Xuzhou Suning Plaza Hotel. No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip easy, pleasant and smooth. We look forward to your visit again to experience the different style of the hotel. I wish you all the best! Hotel General Manager: Huang Lixin
Guest User
Superior Double Room
Stayed in Apr 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Apr 26, 2024
What I am most satisfied with when traveling to Xuzhou is the hotel. The facilities are relatively new, the place is relatively bright, the TV is very big, and I love watching TV series. The environment is great, and there is Xiaodu Xiaodu. The rooms are all smart. Just turn on the air conditioner, lights, curtains and call Xiaodu. I originally planned to stay for one day, but because the environment was good, I extended it for another day. The sanitation is very clean, which makes people feel very beautiful. I basically spent more time in the hotel for two days, basically ordering takeout, and there is also a bar for eating. It would be better if there were two chairs. Anyway, it's so comfortable. If I had more time, I would like to stay for two more days. The breakfast can be said to be the ceiling. It is a relatively good breakfast I have ever had. There are fruits, yogurt, rice noodles, fried rice, fried noodles, milk, soy milk, etc., and there are many beautiful young ladies at the front desk. They are all very friendly. Especially when I renewed my card yesterday, a girl with glasses and long hair was very gentle and asked us if we wanted to clean the room. We also liked the aunt who cleaned our room yesterday. She was a very good aunt at first glance. Her face made me feel that this aunt was very friendly. It is worth staying, family members
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vitality. Thousands of words can be summed up in one sentence. Thank you for your support of the hotel. Hotel General Manager: Huang Lixin
Guest User
Executive Double Room
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The hotel service is very good. We only ordered one breakfast, but the front desk gave it to us as a gift when they saw that we were two people. They also gave us a bathtub cover, and asked if we wanted to take more water when we left. It is just across the street from Line 1 subway station, and it is very convenient to travel around. Many popular attractions in Xuzhou are within walking distance. There are robots for delivering things, and the room hygiene is also very good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of Orange Crystal. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you! I wish you a happy life! Hotel General Manager: Huang Lixin
Guest User
Guestroom (2 beds)
Stayed in Apr 2024
Travel with friends
3 review
4.2/5
Very Good
Posted on Apr 7, 2024
The room is smart and good, the toilet needs to be improved, the location is also good, very close to the subway station, next to Suning Plaza, very convenient. The breakfast variety is quite rich and the taste is good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at Orange Crystal Xuzhou Suning Plaza Hotel and giving us your comments. We regret that we did not bring you a perfect stay experience. If you have any questions or suggestions during your next stay, please feel free to contact us. We look forward to seeing you again! Hotel General Manager: Huang Lixin
Guest User
Deluxe Double Room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 19, 2024
The room is clean and the location is convenient. The staff is very friendly. One thing I like is that the robot can deliver the food, which is very convenient. I will consider it next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying at Orange Crystal Xuzhou Suning Plaza Hotel and sharing your stay experience with us in your busy schedule. When traveling, you want comfort, intimacy and warmth. How can we not try our best to meet your wishes? Because this is also our wish. Orange is willing to make everyone happy! The hotel is a 15-minute walk from Xuzhou Railway Station and a 2-minute walk from the subway station. I wish you a good mood every day! Hotel General Manager: Huang Lixin
Anonymous User
Guestroom (2 beds)
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 17, 2024
Very quiet, convenient transportation, close to the subway entrance and popular business district, and many delicious foods nearby, a good choice for traveling in Xuzhou! The breakfast is complete and very satisfying!
Original TextTranslated by Google
6/7
Response from Property: Dear guests: Hello! Thank you for staying at Orange Crystal Xuzhou Suning Plaza Hotel and sharing your stay experience with us in your busy schedule. When traveling, you want comfort, intimacy and warmth. How can we not try our best to meet your wishes? Because this is also our wish. Orange is willing to make everyone happy! The hotel is a 15-minute walk from Xuzhou Railway Station and a 2-minute walk from the subway station. I wish you a good mood every day! Hotel General Manager: Huang Lixin
Guest User
Superior Double Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 26, 2024
The room is very clean and tidy! Spacious! Nice view from the window
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Orange Crystal Xuzhou Suning Plaza Hotel. No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip easy, pleasant and smooth. We look forward to your visit again to experience the different style of the hotel. I wish you all the best! Hotel General Manager: Huang Lixin
Guest User
Deluxe Double Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 7, 2024
It was my first time staying at the Orange Crystal Hotel in Xuzhou. I was quite satisfied with the hotel. The hygiene was good and the service attitude was also very good. Here are 3 photos of me taken😁
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of Orange Crystal. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you! I wish you a happy life! Hotel General Manager: Huang Lixin
Guest User
Deluxe Double Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 18, 2024
The suite was upgraded for free, and the staff was warm and thoughtful
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at Orange Crystal Xuzhou Suning Plaza Hotel and giving us your comments. We regret that we did not bring you a perfect stay experience. If you have any questions or suggestions during your next stay, please feel free to contact us. We look forward to seeing you again! Hotel General Manager: Huang Lixin