Laiqianla88888888
October 22, 2023
The service was okay when I arrived.
The service was super bad when we left!
I had already stepped out of the elevator. I was freezing during my period and was breaking out in a cold sweat. The front desk was across from me and I couldn’t walk. I squatted on the ground and called the front desk to tell her the situation and asked her to come out and get the room card. The front desk actually said I couldn’t leave. , and also said that the guest room was going to dinner, and asked to deposit 10 yuan on the room card and pay it back later!
I was instantly furious and speechless, no logic, I was going somewhere else, how could I come back and return the room card!
I had no choice but to endure the pain, slowly walk to the opposite side and return the room card!
Very dissatisfied with this service! The customer has stated that he is not feeling well, and it is right across the street, so it takes less than a minute to come out! Just take the room card away! Such a service attitude. Speechless! I will never go to this hotel again!
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