Guest User
April 1, 2025
A very satisfying stay experience, worthy of being the first in Xuchang. Check-in went smoothly. As soon as the car stopped at the door, a service staff opened the door, helped carry the luggage, and served hot tea. The hotel's facilities are relatively new, and the courtyard-style design is very tasteful. You can go to Yinmahe Wetland Park by swiping the room card. The room is large, and the bathroom is reasonably separated into dry and wet areas. Although the hotel is very close to the light rail, it does not run at night. It is very quiet when the balcony door is closed, and there is no low-frequency sound in the room. The hotel's service is reflected in the details everywhere, including toilet covers, disinfectant wipes and shoe wipes. The satin bathrobe is gray for men and orange powder for women. It is of high quality. The sanitation work is in place, and all towels and cups are wrapped in plastic bags, which is safe to use. There are also fruits and sweets in the evening, especially the lady in a black suit who delivered fruits and sweets on the evening of the 30th. I forgot to ask her name. She has a high professional quality, and she is light-footed and also cleaned up the garbage by the sink. Dong Tianfeng, who came to clean the guest room on the 31st, worked conscientiously and responsibly, and remembered to care about the questions I asked her the day before. The hotel's breakfast is rich in variety and has local characteristics. Problem feedback: 1. When I checked out on the morning of April 1, I asked the front desk for a luggage cart, and it took two calls before it came. 2. The lobby assistant manager and room service on the room landline were not accessible at all. I hope it will be improved. Overall evaluation, the flaws are not enough to cover the merits, five-star recommendation.
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