Barcelo Maya Colonial
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1 room, 2 adults, 0 children
All Properties in Xpu Ha

Barcelo Maya Colonial

#3 of Cultural Hotels in Solidaridad
Chetumal-Cancun Km. 266, 3 Xpuha, Supermanzana Carretera, 77750 Riviera, Xpu Ha, Quintana Roo 77750, Mexico
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When you stay at Barceló Maya Colonial - All Inclusive in Xpu-Ha, you'll be by the sea, just steps from Xpu-ha Beach and 5 minutes by foot from Ecopark Kantun Chi. This upscale property is 1 mi (1.7 km) from Cenote Cristalino and 2.1 mi (3.3 km) from Puerto Aventuras Marina.Show More
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hotel overview picture
4/5Very Good·Cleanliness: 4.0
All 100 Reviews
Amenities
Golf CourseSunbathing AreaOutdoor Swimming PoolExclusive Beach AreaSnorkelingSaunaSpaMassage RoomFitness RoomPrivate ParkingFree
All Amenities
Surroundings
Landmarks: Dolphinaris Barceló
(320m)
Landmarks: Cenote Cristalino
(760m)
Landmarks: Cenote Cristalino
(840m)
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Rooms

Guest Reviews

Trending Questions

Policies

Services & Amenities

Junior Suite, Oceanfront (Premium Level)
6

Junior Suite, Oceanfront (Premium Level)

1 King bed or 2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Room Details
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Superior Room
7

Superior Room

1 King bed or 2 Double bed
Has window
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Private Toilet
Room Details
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Family Room
3

Family Room

Has window
Non-smoking
Room Details
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Guest Reviews(100)

4/5
Very Good
Verified Reviews
  • Cleanliness4
  • Amenities4
  • Location4
  • Service4
AI Summary
An AI-summarised snapshot of real guest reviews
Guests appreciate the property for its excellent value, convenient location near attractions, serene atmosphere, massive pool area, varied entertainment, and high-quality buffet breakfast with daily changes.
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Helpful
Not helpful
Charles
February 7, 2024
Pro: Very clean everywhere on the property. Manicured garden. “Stay one play Four” feature. House cleaning was on the spot. Any time of the day we left for a little while, it's done by the time we were back. The variety of the beaches. Rockey Beach for snorkeling and sandy beach for swimming. Plenty of lounge chairs that you don't have to rush early in the morning to get chairs. Con: we reserved colonial but moved to Caribe at check-in. They say it's the same but it's not because we paid more for Colonial on *******. The drain of the tub was so slow that we were standing a foot deep in water by the time we finished showing. On the 4th day, I got food poisoning. I suspect it was by Beach Hotel Buffet. I ate ceviche and it was the only thing I ate but my husband didn't. It lasted 4 days. There is a clinic with a 24-hour doctor on the property but they don't even give us a consultation unless pay them $200 upfront. I bought stomach soothing tablets, Gatorade, and anti-diarrhea meds at the store to fly home. Food poisoning by their food but no compensation. Very disappointed. By the way, those types of meds were readily available in every store on the property, which tells you a lot.
Susanna
February 6, 2024
We origially book 8 rooms at Barcelo maya colonial for a family function. When we arrived they moved everybody except 1 family over to caribe. The food was terrible. Drink we’re ok. Spend a little more and book at a better resort.
Annelies
January 26, 2024
Staff were terrifble (front desk and guest services) did not offer any assistance at all. No issues were ever addressed and we were always ignored or treated rudely. Make sure you have a shuttle clearly outlined in your booking or you wont get one... and they wont help. Really sad - because restaurant and other staff are great. I wouldn't stay here again. Such a sad way to end the last part of our vacation.
Philip
January 24, 2024
Colonial Resort. The resort was amazing and we really enjoyed our time here. This was our first time visiting the Colonial Resort but we have stayed in this chain of resorts twice in the past. The food was great and we really enjoyed both the buffets and the restaurants. My wife noted that the quality of the food has improved from our last two stays. They had gluten free options for those that are gluten sensitive. Restaurants require men to wear pants and a shirt with sleeves, easy enough. The rooms were clean with clean sheets, working AC units, and the staff were able to provide cribs for infants/toddlers. The beach was very big and wide, it spans the entire 6 resort complex. Many parts of the beach had rocks in the water, about 6 to maybe 30 feet into the water depending on particular locations. Once you swim past the rocky area, the sand is nice and soft underfoot. We found an area infront of the Palace Resort that had no rocks when your walking into the water. Very big and spacious resort with alot of things to do. We really enjoyed this resort and would recommend it. Caribe and Beach Resorts have worse rooms as compared to the other resorts, but this difference is reflected in the price.
Lucy
January 23, 2024
It’s a beautiful resort. The staff is great and the food is good. The air conditioner went out in our room twice so that was a disappointment. We ended up having to change rooms which salvaged our stay.
Louis
January 22, 2024
Lovely property and the staff was excellent. There was plenty of food to eat though it wasn't the most delicious.
Nicholas A
January 20, 2024
Found this resort by chance just scrolling through ******* and am glad I did. Was great for kids, staff very helpful and fast to handle any request. We had a great time and will be booking this resort going forward. Thank you for a great vacation.
Evelyn
January 20, 2024
The only disappointment was the inability to make restaurant reservations in advance. We were looking forward to enjoying the different restaurant options as promoted vs buffet every morning and night (tho no complaints about the food at the buffet), but even tho we attempted to book right after arrival, we were able to secure only two restaurant reservations.
Sandeve
January 6, 2024
We booked the Colonial and the hotel arbitrarily moved us to Caribe. Not happy about this at all and there was no compensation for this change. Will not recommend just for this reason alone.

Property Policies

Check-in and Check-out Times
Check-in: 15:00–19:00
Check-out: 08:00–12:00

Front desk hours: 24/7

To check-in, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2006
  • Number of Rooms: 1431
When you stay at Barceló Maya Colonial - All Inclusive in Xpu-Ha, you'll be by the sea, just steps from Xpu-ha Beach and 5 minutes by foot from Ecopark Kantun Chi. This upscale property is 1 mi (1.7 km) from Cenote Cristalino and 2.1 mi (3.3 km) from Puerto Aventuras Marina.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including a nightclub and a water park (surcharge). Additional features at this Colonial property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at one of the property's 4 restaurants. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is included.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Xpu-Ha? This property has 9999 square feet (929 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Make yourself at home in one of the 480 guestrooms featuring free minibar items and LCD televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Services & Amenities

Outdoor Swimming Pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Children's Playground
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Barcelo Maya Colonial?

Prices at Barcelo Maya Colonial are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What are the check-in and check-out times at Barcelo Maya Colonial?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Barcelo Maya Colonial provide airport transfer services?

Yes, Barcelo Maya Colonial provides airport transfer services.

What amenities and services does Barcelo Maya Colonial have?

Barcelo Maya Colonial has the following amenities and services: Outdoor Swimming Pool, Golf Course, Sunbathing Area.

Does Barcelo Maya Colonial have a swimming pool?

Yes, Barcelo Maya Colonial has a pool. Pool type: Outdoor Swimming Pool.

Does Barcelo Maya Colonial have fitness amenities?

Yes, Barcelo Maya Colonial has fitness amenities.

Does Barcelo Maya Colonial provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Barcelo Maya Colonial have non-smoking rooms?

Yes, Barcelo Maya Colonial has non-smoking rooms. Please view the hotel listing for details.

Does Barcelo Maya Colonial provide breakfast?

Yes, Barcelo Maya Colonial provides breakfast.

Does Barcelo Maya Colonial have a restaurant?

Yes, guests can eat at: Restaurant.

About This Property

Average Price FromNZD579
Hotel Star Rating4