Knowing that the air-conditioning in the hotel room was broken, it was turned on to us, and the price was increased when we asked for a replacement. We did not agree to the price increase. The boss's attitude was extremely bad. In the end, I said to my face to exchange the room between us and another guest and upgrade the room for free. Do you think I can't afford what she calls a superior room? There are small bugs in the room, disgusting 🤢A hotel doesn't care about the evaluation of the guests. If you want to complain, you can complain about the service, the attitude, and the requirements of the guests. Blacklist for life in the future.
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