Guest User
December 6, 2023
The hotel service is terrible. There are 9 people in our big family who came to Zhengzhou from three places to meet up. I first booked the hotel at Meijia Hotel, and then asked my brothers and their families to book here together. My flight arrived last, and it was already past 12pm when I arrived at the hotel. We were told there were no rooms available and sent us to another hotel that was said to be their headquarters, Emmett Hotel. The hotel had no air conditioning and the temperature was 13 degrees Celsius all night, which made us freeze all night and unable to sleep. The sanitary facilities of both Mega and Emmett hotels are very poor.
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