e05095862
May 21, 2024
When we came to Xinjiang, it was not yet their peak season. Thinking that it would be tiring to go to Nalati to enjoy the grassland, we booked the Sky Grassland Resort Hotel in the scenic area. Among the 4-star hotels in Xinjiang, their prices are considered to be on the high side. It was expensive, but I booked it because the hotel environment was good. After visiting the Nalati Grassland, I came to the hotel to check in at around 7pm. When I arrived at the door, my mother-in-law said, "Why don't the lights in the hotel even turn on? It's not working." "It's so cool." I also swore that the environment of the hotel I stayed in today was very good, but when I got off the car, I found that the entire hotel lobby was in darkness. The lady at the front desk said that their hotel had a power outage and the power supply station was undergoing maintenance. I asked her where it was. Why did Shi Hui be like this? She said she would recover in about half an hour. She said it had been like this before and she got a call soon. Since she hadn’t had dinner after 7 o’clock, she thought about going to a nearby town to have some dinner. Then a male staff member came out who didn’t know his role in the hotel and was not wearing work clothes. He told us that the entire Nalati is now without electricity, as is the town outside, so it is impossible to cook. He said that now The power supply station will call for repairs in about an hour, and we will be asked to sit in the hotel garden and wait for the call to have dinner in the hotel restaurant. Then I was really hungry, so my husband said we should go out and take a look in case there was electricity outside. Then a waitress told us that the prices of food in the town outside were similar to ours (the hotel menu prices are on the expensive side) and the taste It may not be as delicious as what we cook, or you can go to another of our hotels to dine. We are a state-owned enterprise and our dishes are guaranteed to be fresh. This kind of behavior of pulling people up and suppressing them is really convincing.
When we went back to the hotel after dinner in the town, we thought about it for so long that we should finally call. But... dragging our exhausted bodies still couldn't lie down on the warm bed. The whole mood was irritable until about 10:30 in the evening. Finally the call came.
We booked two rooms, one with welcome fruits and one without, so the hotel responded to the situation and asked for two more bottles of mineral water. When I came out 30 minutes after taking a shower, the things had not been delivered, and then the room There was no guidance sign on the phone and we didn’t know which button to press to find the front desk. We could only find the order on the app and call the front desk to explain the situation. As a result, after 15 minutes, we still didn’t get what we needed. After 45 minutes, we could only call again. Phone call, 5 minutes after this call, the front desk called me and asked if I was staying in room 2**. I said yes, and she said are you sure? At this time, I had countless headaches in my heart. I said, why are you not sure? Didn’t you help me check in? So she also asked me to state my name again to confirm that I was not lying. Finally, after this call, the room service came that had not arrived. The waiter said that he would come to deliver something to me. The system showed that I There is no check-in information for this room, so it was not sent! ! Is this hotel really kidding its guests? Is the service really sorry for your price?
Finally, let's talk about the room facilities. Before booking, we knew that there was no air conditioning in the room. We thought that it was normal for the hotel to be cold at night in a mountainous area without air conditioning, but who would have thought that the room was stuffy and had an indescribable smell, every time Each room is equipped with an electric fan. I really can’t complain about this electric fan. I felt like I was sleeping in a tent all night (the video was recorded after I turned off the lights and went to sleep at night). This wind noise is already considered noise. The bathroom in the bathroom also has no door and only half of the glass. After taking a shower, the floor was completely wet as soon as I touched it. If you want to book this hotel, please ask about the hotel's power supply situation in advance. They will not inform guests in advance, so you are responsible for all time and mental losses (according to the hotel staff, a similar power outage occurred last week) Condition)
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