Guest User
May 6, 2024
I didn't want to comment at first, but what the waiter said later made me feel uncomfortable. First of all, I can confirm that this hotel is very good in terms of facilities and services, but it is very lacking in handling crises. The hotel's face and bath water was all yellow when it came out. When I asked the front desk, I was told that it was caused by rain. I was speechless when I heard this explanation. Second, the bedbugs all flew to the bed. We called the front desk. The front desk clerk did not think of how to apologize to the guests first. First, he shied away from responsibility. Finally, he talked about a lot of nonsense.
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