Nalati jinling Resort

The location of the hotel is excellent, right in the scenic spot, with unparalleled scenery outside the window. When checking in, the front desk mm Shamala Bigamary was very nice and answered all kinds of questions about the shuttle bus, skiing and hot springs. She was professional and patient, which was great.

I saw a lot of bad reviews about this hotel online, so I decided to book here just because I was lucky and didn't have a self-driving ticket. Because I was afraid of being assigned to a bad room, I rushed to the hotel as soon as I arrived at the scenic spot at 2 o'clock. When I arrived at the hotel at 2:45, it happened to be the time for check-in and there were not many guests yet. When I got the room card, I thought it was on the second floor and didn't say anything. But when I got to the room, I found it was on the first floor. Because I had seen online reviews saying that the hotel's hygiene was poor, I checked the hotel's hygiene after entering the room and checked to see if there was any dirt on the quilt. When I got to the bathroom, I found that the sewer smell was bad, so I asked to change rooms. Unexpectedly, the most outrageous scene came. The hotel employee said that because I lifted the quilt, they would not change the room? ? ? ? I have stayed in dozens of five-star hotels all over the world, and I have never heard of a room not being changed because a guest lifted the quilt, let alone an executive room because of the hotel's own sewage odor problem! ! It's really outrageous. Subsequently, I asked Ctrip customer service to communicate with the hotel. The hotel used the excuse that the rooms were full and refused to change the room. However, at that time, there were at least a dozen or even dozens of rooms that were not occupied. Later, I found that the Ctrip platform stated that the room was on the third floor, but it only gave rooms on the first floor. , the room smelled bad and they were not replaced. Summary: This hotel does not rely on Ctrip to make money. There are many tour groups, so there is no shortage of guests. It does not care about the feelings of guests on the Ctrip platform. If you want to live comfortably, it is best not to stay here by car. In addition, I have spent at least hundreds of thousands on Ctrip software over the years. I never thought that Ctrip would not be able to negotiate with the hotel for such a small request, which would hurt the hearts of our old customers. PS Nalati is full of tour groups. Every beautiful spot is full of people, and all the photos are full of people. If you want to drive and have fun by yourself, it is better to go to Kalajun.