Nalati jinling Resort

The lobby is grand, with a small playpen. The room is large and well-equipped. The hotel is very spacious. The twin beds are close together and can be made into a super-large bed. It happened that my birthday happened to be the day I checked in. My husband prepared a surprise for us, and the concierge Buick took care of the whole process and kept it secret. While I was waiting for dinner, a group of people held signs and pushed cakes over to congratulate me on my birthday. The atmosphere was full of atmosphere. They videoed and took photos of the whole process, and gave me small gifts and longevity noodles. It was a very unforgettable experience. The hotel breakfast is also very good, including an espresso coffee machine, which is rare.

A very bad stay experience. The hotel looks quite impressive, but the software is very poor. There is no elevator in the third building where I live. There are large stains on the carpet and ladder in the room. I dare not put my foot down. The self-service hot pot at night is too bad. It's terrible. The food is terrible. The small hot pot is cooked with two small alcohol lamps. It can't be cooked for half a day. I have to collect it before I finish it. The breakfast the next day is also very poor. I stayed for one night and left quickly. The only thing The advantage is that it can help you buy self-driving tickets.

When I checked in for the first time, my itinerary changed and I chose to cancel the room for one night. The front desk called a manager and asked me to add him on WeChat and said there was no problem. However, I tried adding it about three or four times and he still failed. Later, I contacted Ctrip to modify it. In the evening, the hotel room deducted the handling fee, and Ctrip replenished it for me. Second, when I checked in, the light in the room kept flashing. It was on and off for a while. I called the front desk and asked to change rooms, but the repairman came and said it was loose and went on and off (obviously because the voltage was not enough). Wanliang's hair dryer was turned on, and his eyes flashed. Thirdly, when I woke up the next morning to brush my teeth, all the boxes in the box were empty toothbrush boxes. After calling the front desk, the front desk was still a little unconvinced. As someone who has stayed in various types of hotels on long-distance travel for at least a year, this hotel is the worst hotel in my trip to Xinjiang due to the details and the manager's inaction. The receptionist and security at the grassroots level are very good. (It’s not that I’m giving a negative review because he didn’t check out. This is the first time I’ve given a negative review to a hotel. Nalati is beautiful, but maybe it’s the only hotel in the scenic area, so it’s a bit arrogant. Let’s complain that this hotel doesn’t even have a laundry room. There’s no need to stay in a scenic spot if you’ve traveled by car.)

I saw a lot of bad reviews about this hotel online, so I decided to book here just because I was lucky and didn't have a self-driving ticket. Because I was afraid of being assigned to a bad room, I rushed to the hotel as soon as I arrived at the scenic spot at 2 o'clock. When I arrived at the hotel at 2:45, it happened to be the time for check-in and there were not many guests yet. When I got the room card, I thought it was on the second floor and didn't say anything. But when I got to the room, I found it was on the first floor. Because I had seen online reviews saying that the hotel's hygiene was poor, I checked the hotel's hygiene after entering the room and checked to see if there was any dirt on the quilt. When I got to the bathroom, I found that the sewer smell was bad, so I asked to change rooms. Unexpectedly, the most outrageous scene came. The hotel employee said that because I lifted the quilt, they would not change the room? ? ? ? I have stayed in dozens of five-star hotels all over the world, and I have never heard of a room not being changed because a guest lifted the quilt, let alone an executive room because of the hotel's own sewage odor problem! ! It's really outrageous. Subsequently, I asked Ctrip customer service to communicate with the hotel. The hotel used the excuse that the rooms were full and refused to change the room. However, at that time, there were at least a dozen or even dozens of rooms that were not occupied. Later, I found that the Ctrip platform stated that the room was on the third floor, but it only gave rooms on the first floor. , the room smelled bad and they were not replaced. Summary: This hotel does not rely on Ctrip to make money. There are many tour groups, so there is no shortage of guests. It does not care about the feelings of guests on the Ctrip platform. If you want to live comfortably, it is best not to stay here by car. In addition, I have spent at least hundreds of thousands on Ctrip software over the years. I never thought that Ctrip would not be able to negotiate with the hotel for such a small request, which would hurt the hearts of our old customers. PS Nalati is full of tour groups. Every beautiful spot is full of people, and all the photos are full of people. If you want to drive and have fun by yourself, it is better to go to Kalajun.

The room type is good, the environment is particularly good, the scenery in the scenic area is beautiful, and the hotel area is also large. Especially the service staff Jiger and Alia, the service is very considerate and enthusiastic 👍