Anonymous User
December 22, 2022
I have nothing to say, but it is mainly aimed at the male front desk man who was on duty at the front desk at 7:40 on December 22.
I was doing laundry in the laundry room the night before, but when I went to pick up the clothes at around 12 o'clock, the door was locked... This happened in a big hotel. Is it because I was afraid that the guests would steal the laundry detergent or move the washing machine? Isn't it normal for it to be open 24 hours a day?
Then I went to pick up clothes at 7:30 the next morning and found that the door was not open. I called the front desk and a male receptionist answered the phone. He probably said that the guest room aunt was not at work and had to wait until 8:30 to open the door. The key was with the aunt, but I was about to check out at eight o'clock and asked him what to do. He said there was nothing I could do.
? ? ? ? Is it okay? In such a big hotel, the laundry room can only rely on a guest room aunt to operate???????What should I do if the laundry room catches fire? Wait for the aunt to open the door. Put out the fire?
I would like to suggest that the hotel improve the overall quality of its front desk staff.
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