Wyndham Xinyang Downtown

Driving back to Shanghai from Xi'an, I spent a night at Wyndham Xinyang. Very disappointed with Wyndham's unified and standardized management. First of all, when I arrived at the hotel at night, there was no one at the concierge to help transport the luggage. I spent 15 minutes at the door of the hotel carrying 2 large suitcases, 2 large luggage bags and some scattered items, but no one took care of me (as a result, I found the concierge after checking in). Hang out in the lobby 😢). Secondly, when checking in, the staff's attitude was blunt and their tone was not friendly (during this period, they actually asked to only give one room card, so how should I deal with the room that needs to insert the card to get electricity?); thirdly, the smell in the executive room was unique ( There was a musty and damp smell), my toothbrush made my toothbrush bleed, and the lifting curtain beside the bathtub was obviously stained; then, during breakfast time, the hotel guests and the conference team bumped into each other, and there was no diversion, so they appeared next to The style of waiting for a table is very eye-catching, the breakfast is relatively ordinary, and some meals were left out for too long and were not replaced in time. Overall, I am very disappointed and will not choose Wyndham hotels in the future.

1. The hotel square and lobby are very grand, and the Hummer parked at the door looks very impressive 2. It was my first time in Xinyang, and the route to see the tea was a little further than other hotels.

Thoughtful pick-up and drop-off service, good driver attitude, delicious hot dry noodles for breakfast, grand lobby, spacious rooms, good service from the housekeeper, and catering services.