Near Liuzu Avenue (Liuzu Guli Tourist Resort), Xinxing, Guangdong, 527431, ChinaView Hotel Details
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1 night
Freely Hover Hotel Guest Reviews
4.5/5
Good
436 review
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Location4.6
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(436)
Positive reviews(424)
Reviews with photos/video(126)
Relaxing hot springs(76)
Classy environment(49)
Delicious breakfast(35)
Friendly front desk staff(17)
Perfect for kids(12)
Has rooms for families(9)
Delicious buffet(9)
Stayed multiple times(5)
Negative reviews(12)
Anonymous User
Deluxe Room (2 Beds)
Stayed in Sep 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 21, 2023
Very good!! A nice and relaxing experience! Highly recommended!
Response from Property: Dear guest: Hello! Thank you for choosing Xiangshun Longshan Hotel, we are dedicated to provide guests with quality service, hope guests can have a good experience at home, we will continue to work hard, adhere to good service, looking forward to your visit again! Wish you a happy life!
Yingyingwing~
Cosy Twin Room With Spa
Stayed in Mar 2023
Family
5 review
5.0/5
Outstanding
Posted on Apr 16, 2023
The children competed, so they went to relax in advance. After seeing many hot spring hotels, they decided to choose this one. In the words of the child, it looks a bit historical on the outside, but there are surprises inside. Whether it is a public pool or a private soup in the room, I am very satisfied. The service staff are very enthusiastic and very humane. I like the green trees in the parking lot the most, which makes people feel peaceful.
Facilities: It is good, it can be seen that it is well maintained.
Health: very clean.
Environment: The villa area is very quiet and the air is very fresh.
Service: Very enthusiastic and with a good attitude.
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Response from Property: 尊敬的賓客,您好!非常感謝您入住翔順龍山酒店並加以讚賞!您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
qingsanshe
Deluxe Room (2 Beds)
Stayed in Mar 2023
Family
14 review
4.2/5
Very Good
Posted on Apr 10, 2023
Parent-child hot springs can have a variety of functional hot spring pools, milk and traditional Chinese medicine~the temperature of the hot spring water is suitable for all ages, and it is a good place for health preservation. The hotel lobby has opened lunch and dinner to provide guests with better convenience and delicious food. The only thing that needs to be corrected The problem is that the breakfast is too late and guests are not allowed to eat breakfast until after 7:30. I have made suggestions and need to correct it
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您下榻翔順龍山酒店,很高興得到您對酒店服務的肯定,我們將再接再勵,堅持用心服務。十分感謝您對早餐開放時間提出的問題,這對我們來説是一個完善服務的機會,我們認真聽取,爭取儘快改進。期待您再次光臨,祝您生活愉快!
Tianmohuyu
Deluxe Room (2 Beds)
Stayed in Feb 2023
Other
252 review
5.0/5
Outstanding
Posted on Mar 31, 2023
The hotel is a bit old, but the facilities are okay and the service is good. The parking lot is large and convenient for self-driving. The most important thing is that the hotel has its own restaurant. Both lunch and dinner are eaten in the restaurant, which tastes good. Breakfast is also good. Xiangwo Mountain catches up with the fog, but it is also very fun.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing Xiangshun Longshan Hotel and your praise! It is a pleasure to provide you with a good stay experience, thank you for your affirmation. The restaurant offers a wide range of dishes with excellent taste, which has been appreciated by many guests. At the same time, thank you very much for your comments, we will give feedback to improve it as soon as possible. Looking forward to your visit again, I wish you a happy life!
Salt-zw
Deluxe Room (2 Beds)
Stayed in Dec 2022
Family
3 review
2.7/5
Posted on Jan 26, 2023
It felt okay to live in at first, but can you imagine a few mice fighting and gnawing wood in the ceiling above your head in the middle of the night, making loud chirping and gnawing noises? ! ? ! I fell asleep at dawn... The hot spring is okay, not too big overall, enough to soak in a few pools, and the water temperature is satisfactory. In short, it’s a magical experience... Think about it again when you stay. During the Spring Festival, one thousand and one rooms are not cheap...
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your support to Xiangshun Longshan Hotel. We are deeply sorry that we failed to bring you a good experience during your stay at the hotel. Regarding the problem you mentioned about the noise in the room, we have reported it upwards. After you checked out, we also arranged for the waiter to check the room, and no problem has been found for the time being. The hotel sincerely apologizes for the bad experience caused by the hotel's own shortcomings. We will try our best to improve the room environment and hope to have the opportunity to serve you next time. The hotel is very willing to arrange a quieter room for you! wish you a happy life!
Guest User
Dumbo Theme Family Twin Room
Stayed in Dec 2022
Family
9 review
4.5/5
Great
Posted on Jan 23, 2023
It's very close to Guo'en Temple. It's very convenient as soon as you go out the side door of the hotel. The hotel's hot spring is also good, and children like it very much. There are many types of buffet breakfast, and the taste is very suitable for Cantonese people. It is worth mentioning that there is no extra charge for breakfast for children under 1.5 meters. This is better than many hotels. The room is a parent-child room, well furnished. Overall, if you go to Guoen Temple, it is worth recommending.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Xiangshun Longshan Hotel. We wholeheartedly provide high-quality services to our guests. You have booked a parent-child double room for Kuya, which includes a breakfast ticket and a hot spring ticket for a child under 1.5 meters. The hotel is very close to Guo'en Temple, only a 5-minute walk, and it is the best choice for Buddha worship and hot spring health care. We are very glad to get your affirmation. We will continue to work hard and insist on good service. We look forward to your visit again! wish you a happy life!
Anonymous User
Q Pet Theme Family Twin Room
Stayed in Dec 2022
Family
1 review
3.0/5
Posted on Jan 22, 2023
Facilities: The hotel in 2019, the hotel is small and old
Hygiene: Hygiene is okay, the bath towels in the hot spring have a special disinfection cabinet, and there is no peculiar smell.
Service: Both breakfast and hot springs are available, but I wrote the exclusive welcome fruit when I ordered it here. I didn’t have it when I got to the room. I called the front desk and asked, and said that it would be delivered to the room later. We didn’t go to the hot spring until after 5 o’clock. No, if you don’t have something to explain directly, please don’t write it in the room reservation, and the booking here is more expensive than other software. I don’t know if it’s a hotel problem or Ctrip. It’s really a trap.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your support to Xiangshun Longshan Hotel. We are deeply sorry that we failed to bring you a good experience during your stay at the hotel. Regarding your question about the gift of welcome fruit, we have already learned from the waiter. It is true that the fruit was not delivered to the room because of poor handover. Due to our negligence, it has brought you a bad experience. The hotel sincerely sincerely wishes to you Apologize. We will work hard to improve the deficiencies, and hope that the next time you stay, you can bring you a satisfactory experience and have more opportunities to serve you! wish you a happy life!
Response from Property: 尊敬的賓客:您好!感謝您的寶貴反饋,我們已收到並仔細閲讀了您的評價。首先,我們很高興您對酒店的設施表示滿意,特別是温泉別墅的寬敞度和私密性。温泉別墅有50平方米的空間,我們深知這為您的住宿體驗提供了良好的環境。您提到的私密性稍顯不足的問題,我們會向相關部門反映並採取相應的改進措施,以確保每位賓客都能享受到最佳的住宿體驗。關於別墅區與大堂的距離以及別墅之間的互通問題,我們也會進一步優化佈局,以提供更便捷的服務。對於酒店贈送的水果和茶葉,您的反饋使我們深感榮幸。我們一直致力於提供優質的客户服務,您的滿意就是我們的動力。大堂的特產價格合理,早餐也得到了您的認可,這讓我們倍感欣慰。我們會在今後的服務中繼續努力,為您帶來更多的驚喜。我們注意到中餐廳的黑豆腐給您留下了深刻的印象,這是我們酒店廚師的拿手好菜之一。我們會將您的反饋轉達給餐廳工作人員,讓他們繼續保持水準。期待您的再次光臨,祝您生活愉快!
Response from Property: 尊敬的賓客:您好!感謝您對翔順龍山酒店的入住體驗所給予的寶貴反饋。我們很欣慰您認可酒店的清潔和寬敞的房間,同時也感謝您對温泉位置和象窩山門票及索道體驗的分享。我們始終努力在保持酒店的傳統特色的同時,也致力於為客人提供便利和舒適的享受。同時,我們也很高興得知您享受了象窩山的清新空氣和索道體驗。我們期待您的再次光臨,並繼續為您提供美好的回憶。祝您生活愉快!
Response from Property: 尊敬的賓客:您好!感謝您選擇翔順龍山酒店並分享您的寶貴評價!很高興得知您對酒店的獨立花園温泉和房間內的大桶山泉水感到滿意,這些都是我們為客人提供的一些特色服務,旨在提升您的入住體驗。對於您提到的晚餐品種較少的問題,我們深表歉意。我們已經將您的反饋傳達給餐飲部門,並將努力改進,為您和其他客人提供更多樣化的晚餐選擇。同時,也很高興您對早餐的配套和味道感到滿意,並且喜歡周邊的遊玩景色。我們致力於為客人提供一個舒適、愉悦的住宿環境,希望每一位客人都能享受到美好的時光。期待您的再次光臨,並希望下次能為您提供更優質的服務。祝您生活愉快!
Response from Property: 尊敬的賓客:您好!非常感謝您選擇翔順龍山酒店,並對我們的服務給予如此高的評價。我們非常高興得知您對我們的衞生條件、環境和員工的服務態度都感到滿意。温泉別墅區的寧靜與優美的空氣,正是我們希望每位客人都能體驗到的。我們很榮幸您在前台、餐廳和温泉區的工作人員服務中都感受到了温馨與關懷。您的滿意是我們最大的追求,您的認可也是我們不斷前進的動力。關於象窩山酒店,我們相信您一定會發現那裡的環境同樣美麗,並享受到一段難忘的住宿體驗。期待您的再次光臨,祝您生活愉快!
Response from Property: 尊敬的賓客:您好!感謝您對翔順龍山酒店的反饋。我們很高興得知酒店地理位置優越,便於賓客前往景區。同時,我們也非常高興您對早餐的口味給予了肯定,這是對我們餐飲團隊的鼓勵。關於您提到的酒店內部道路維修問題,我們深感抱歉給您帶來了不便。我們將立即採取措施,增加工作人員在維修區域的指導,確保賓客的出入安全,並儘可能減少塵土對您的影響。我們承諾會持續關注維修進度,並努力改善施工期間的環境問題。同時,我們也會繼續提升服務質量,確保您的住宿體驗更加舒適。再次感謝您的寶貴意見,我們將認真考慮並採納。期待您的再次光臨,祝您生活愉快!