_FL629553****
July 29, 2024
One thing to say.
Let’s talk about the advantages first: the hotel is cost-effective, the environment is comfortable, there are many complimentary items (including breakfast, lunch and dinner, water park, hot springs, Xiangwo Mountain attractions, etc.), and the stay is basically all-inclusive.
Let’s talk about the shortcomings:
1. The room hygiene was poor. After asking, I found out that it was done by temporary workers hired by the hotel. How unprofessional this is. Look at the pictures.
2. The hygiene of Sun Island Paradise is poor. The water inside is very smelly. It is estimated that even disinfectant powder was not used. The smell of urine can be clearly smelled in the surfing pool.
3. I heard from someone on the same floor that the hair dryer in the room caught fire. What a scary thing. The waiter also admitted that the quality of these electronic products was relatively poor, so we didn’t dare to use them. After all, life safety is the most important thing, and hotels must pay attention to it. After the accident, he never looked back.
4. The hotel room uses a bracelet to open the door to get electricity. However, after returning from dinner, the power in the room was cut off and the bracelet did not respond. It was a very bad check-in experience.
5. Since the hotel has many rooms, I feel that it has completely exceeded the hotel’s original reception capacity. Looking at the breakfast and dinner situation, it is more exaggerated than going to the vegetable market. The service staff’s ability is very average. The queue is already more than ten meters long. As a result There are three waiters watching the fun and one waiter checking in. Can't there be one more person checking in? During the buffet breakfast, I asked the waiter to help me get a bowl because I had a baby with me. I was refused, saying it was a buffet and asked me to get it myself. I was speechless. I guess this service is not something that any hotel can offer. Finally, the complimentary claypot rice looks like this in the picture, don’t even think about how good it is.
Original TextTranslation provided by Google