No. 68 Xinzhou Avenue, Xinxing, Guangdong, 527400, ChinaView Hotel Details
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Xinxing Henghui Royal Hotel Guest Reviews
4.6/5
Very Good
292 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(292)
Positive reviews(284)
Reviews with photos/video(43)
Classy environment(43)
Great value for money(25)
Delicious breakfast(25)
Easy to get around(25)
Convenient parking(20)
Friendly front desk staff(18)
Large rooms(16)
Would stay again(10)
Negative reviews(8)
Guest User
Discount Double Room
Stayed in มี.ค. 2024
Couples
3 review
5.0/5
Outstanding
Posted on 22 มี.ค. 2024
This was a perfect hotel for us to spend 10 days in Xinxing. Fantastic location, very close to everything we needed (especially the coach station across the road as we returned to Hong Kong from there). The staff are all lovely and super-helpful, very nice restaurant and loads of other places to eat nearby. The room was plenty large enough for us and nice & clean. Plenty of water, tissues, tea provided every day. Hotel WiFi works well but we mostly used our own SIM cards as they skip over the firewall.
We are already looking forward to returning next year!
Anonymous User
Discount Twin Room
Stayed in ก.พ. 2024
Travel with friends
17 review
4.5/5
Great
Posted on 25 ก.พ. 2024
Because I left early at night, I randomly found a hotel. This hotel is cheap but has good facilities and cleanliness.
The hotel gave us breakfast when we left, which was nice🥳
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and we sincerely look forward to your visit again
12webb
Discount Double Room
Stayed in พ.ย. 2023
Travel with friends
2 review
2.7/5
Posted on 18 พ.ย. 2023
Service environment: OK
Hygiene: Looking at pictures one and two, I really can’t think of other details.
Parking in the parking lot, the air can be deflated evenly throughout the night (Figure 3). Early in the morning, go to the auto repair shop to replenish the air.
Original TextTranslated by Google
Guest User
Discount Double Room
Stayed in ก.พ. 2024
Couples
9 review
1.0/5
Posted on 26 ก.พ. 2024
Hygiene: dusty, smelly in the bathroom, and smell of smoke in the room
Facilities: The air conditioner did not heat for half a day and the sound was still loud.
Service: At around 2 o'clock in the middle of the night, a bunch of people drank and started making noises for more than half an hour without anyone paying attention. The door was kicked in and the door to the wrong room where I was staying was opened.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for staying at Henghui Imperial City Hotel and taking the time to give us your valuable feedback. We are very sorry that our lack of detail work has brought you this unpleasant experience. As our distinguished guest, we deeply regret the trouble caused to you. We apologize, and we attach great importance to it and immediately convened relevant departments for training and strengthening. We sincerely look forward to your visit to Xinxing Henghui Imperial City Hotel again to experience the improvements we have made for our guests and our warm hospitality. I wish you a happy life. !
Laoyang007
Cozy Room (2 beds)
Stayed in ก.พ. 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on 23 ก.พ. 2024
This hotel is very nice, good quality and affordable. The staff are enthusiastic and provide prompt notification of items forgotten in the store and have them delivered to your home. The breakfast is rich in variety and delicious. Five-star praise.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and we sincerely look forward to your visit again
Chan&Chung
Cozy Double Room
Stayed in ก.พ. 2024
Business travelers
2 review
3.0/5
Posted on 22 ก.พ. 2024
The facilities in the room are old and it just happened to be back to Nantian. There was a smell and the ceiling of the toilet was dripping. It was not a good experience.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for staying at Henghui Imperial City Hotel and taking the time to give us your valuable feedback. We are very sorry that our lack of detail work has brought you this unpleasant experience. As our distinguished guest, we deeply regret the trouble caused to you. We apologize, and we attach great importance to it and immediately convened relevant departments for training and strengthening. We sincerely look forward to your visit to Xinxing Henghui Imperial City Hotel again to experience the improvements we have made for our guests and our warm hospitality. I wish you a happy life. !
wccwltf
Discount Twin Room
Stayed in ก.พ. 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on 22 ก.พ. 2024
Very clean, very good and cheap. Will come again next time
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and we sincerely look forward to your visit again