Ritsen Hotel (Xinxiang City Government, High-speed Railway East Station Store)

The check-in experience is very bad. If you have this money, you can stay in Atour instead. It's over 100 yuan and you won't suffer such a humiliation. First, we asked in advance if we could check in together. The front desk said yes and told us what room type was next to it. The next day, we ordered and asked to check in together. We agreed. We were still separated on the left and right when we checked in at night. To put it separately, the day shift front desk informed that there were no rooms and they needed to wait for the guests to check out. The guests checked out at 3 pm. I think your practice is sacrificing the rights of the guests to stay the next day. Why do this when there are not so many rooms? Of course I understand the Spring Festival, but why should I empathize with the boss? He was also very responsible during the day. Someone told me in advance that he was not available to answer the phone. I saw two call records. He was very responsible. I asked the front desk if they could help me find a parking space. After turning around for a few times and not finding one, I could have refused, but why was their attitude so tough? The front desk service attitude is very poor. The question is, there is no security? According to national requirements, public places like this need to be equipped with security guards, right? I don’t know what the relevant departments are doing. I was scratched when I parked on the side of the road. I was speechless. The room is OK, quite big. The executive twin bed is the same size as my superior king bed. I suggest you just book the superior king bed, which will save you 100 RMB. The room is simply decorated and the space is reasonably used. I like it very much. The price-performance ratio is very high. I stayed in a superior double bed for a medical examination.

酒店在新城，離新鄉東站比較近。周邊雖然有很多新樓在施工但是並不吵鬧反而給人欣欣向榮的感覺。酒店門口就有公交車站，新鄉叫網約車也很方便接單速度很快。 房價挺大的，衞生也不錯，沒有異味，每層樓也會有空氣香氛，餐廳也一直有一股香香的咖啡味。床墊軟硬適中，枕頭有兩種選擇，有慢回彈。WiFi速度穩定而且不慢，工作不會受影響。城景房，期待以後新城造好看到更摩登的景色。 前台服務熱情，出入都會打招呼，有需要幫忙的都會盡力配合。客房服務打掃專業迅速，補充用品也很及時，走廊遇到了還會打招呼。 入住非常愉快，如果以後房間裏能提供加濕器就更能讓南方客人的入住體驗加強啦。

酒店前台服務熱情周到，提出的問題都能用心處理。酒店離高鐵站很近，還有免費接送站服務，出行很方便，環境整體温馨幽靜，房間衞生整潔。下次還會選擇。" 🌙

前台美女服務很好，房間衞生乾淨，室內佈局細節很到位，床墊很舒服，洗浴間水壓大，出水快，水温舒適， 洗澡舒服，網速快，辦公方便；停車方便，很放 心，位置很好

酒店服務很熱情，房間裏面的設施也很齊全，而且還是小度智能的，很方便，客房也很熱情，很滿意的一次出行！

酒店設施很新，也很乾凈衞生，我覺得消毒做的很好，女生需要的東西一應俱全，周圍很安靜，離新鄉市政府和東站都很近，方便，下次出差還會選擇這裏。