Guest User
April 12, 2024
At first, I looked online and saw that the hotel had just opened and the facilities were acceptable, but I was quite puzzled by the low rating. After moving in, I understood the reason: 1. Because I arrived at the hotel very late, I took the clothes to the laundry room to wash. There was a disposable cup of washing powder on the washing machine, but there was no washing powder in it. The hotel didn't even provide washing powder. Was it afraid that the guests would take away your priceless washing powder? Later, I called the hotel and arranged for someone to deliver the washing powder.
2. The more frustrating thing came. After setting up the washing program and confirming that the washing machine was rotating normally, I returned to the room. An hour later, when I was ready to get the clothes, I saw the washing machine prompting a fault code. My first reaction was that the hotel turned off the faucet. After confirming it, it turned out to be the case. This is the first time I have encountered this hotel's operation in so many years of business trips. Isn't the faucet turned on by default? Why set up a laundry room if you don't want customers to use it?
3. The dryer is equipped, but the power plug is also unplugged.
4. After exiting the elevator, there is no light on the entire floor, and the voice control is not sensitive. This is a test of the courage of the women staying.
Note: In addition to the above problems, the overall facilities of the hotel are OK
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