Anonymous User
February 18, 2024
I don't know how other room types are, let me talk about the Big Bear Family Room I stayed in. To be honest, I was looking forward to it before I came, but the experience of living here was disappointing. First of all, the outside of the terrace was overgrown with weeds, and the leaves and garbage on the ground were not cleaned up. I had no interest in enjoying the scenery on the terrace, and I couldn't go out to see the so-called starry sky at night. The astronomical telescope equipped in the room was also broken and could not be used. Secondly, the shelf that fixed the bathroom shower was broken, and the top spray could not be used. Can you imagine the embarrassment and embarrassment of a girl with long hair holding the shower in one hand and washing her hair with only the other hand? Moreover, if one person takes a bath, the other person has to wait two or three hours to take a bath, otherwise there will be no hot water. There are also many facilities and equipment in the room, including some items, which are very old and even almost broken. If the new guests are not careful, it is easy to argue and it is unclear who broke it. The makeup mirror cannot be opened without electricity, and the telescope cannot be used. The air circulation in the room is not good. The actual living is completely inconsistent with the description. There is nothing to play around, and the attitude of the front desk service is also average, and the experience is too poor.
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