Wanfeng Grand Hotel

Wanfeng Grand Hotel Reviews

Wanfeng Grand Hotel

No.3188 Xingzhou Avenue, Xindu District, Xingtai, Hebei, 054000, ChinaView Hotel Details
Wanfeng Grand Hotel
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Wanfeng Grand Hotel Guest Reviews

4.8/5
Excellent
1903 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1903)
Positive reviews(1878)
Reviews with photos/video(210)
Classy environment(215)
Delicious breakfast(198)
Friendly front desk staff(152)
Convenient parking(103)
Perfect for business trips(78)
Would stay again(67)
Great swimming pool(28)
Delicious buffet(9)
Negative reviews(25)
Abnos
Superior 2-bed Room
Stayed in Jul 2024
Business travelers
30 review
5.0/5
Outstanding
Posted on Aug 21, 2024
The only hotel to stay at when in the city. About 25 minute drive from the train station. Restaurants, bakery and retail are three minute walk from the hotel.
Response from Property: 非常感謝貴賓選擇入住邢台萬峯大酒店且給予專業的評價。在得到您對我們的貼心周到服務肯定和讚許後,同事們都感到非常榮幸與高興。我們會將您的評論與我們的團隊一起分享。請相信酒店從總經理到每位基層員工都致力於為每位賓客提供最完善的設施及最貼心的服務。我們將繼續秉持誠信經營、賓客至上的宗旨,為來自五湖四海的貴賓提供熱情、貼心、細緻的服務來回報廣大賓客對我們的支持和厚愛。再次感謝您對我們酒店的肯定,我們將以一如既往的優質服務期待您的再次到來~!
Alice Schuettler
Business Twin Room
Stayed in Aug 2024
Travel with friends
4 review
3.2/5
Posted on Sep 15, 2024
We had a few misunderstandings with the reception staff, since no one spoke English properly and we couldn’t speak Chinese, still they mixed up a few things. They made processes, such as a later check in than expected and paying, more difficult than they should have been. However, the room was nice and clean, looked like in the pictures. The food from the room service was already cold, apart from that alright. Breakfast was really good and the staff there was super friendly and helpful. Laundry service was worth the price, as it was really good as well.
Response from Property: Dear guest, thank you for staying at Wanfeng Grand Hotel. We apologize for not providing you with a perfect stay experience. The issues you raised regarding meal items and language communication difficulties are taken very seriously by the hotel management, and we have conducted a thorough investigation and made timely improvements. If you have any problems during your stay, you can contact us at any time. Our hotel housekeeping center and front desk staff are available 24 hours a day to serve you wholeheartedly. We look forward to your next visit and wish you happiness every day.
Guest User
Business Queen Room
Stayed in Mar 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Apr 24, 2024
I was here for a week and the staff is very helpful. Lily at the front desk is super sweet and helped me find what I needed. This hotel smells really nice and they give you plenty of water! 👍👍👍
Response from Property: Dear guest,:Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is just to bring a different experience to every guest. We are really very moved to see your satisfaction and affirmation.
Guest User
Business Twin Room
Stayed in Nov 2023
Family
7 review
5.0/5
Outstanding
Posted on Dec 16, 2023
We arrived at the hotel at 7pm and the food we brought ourselves needed to be heated. The hotel staff were very enthusiastic and helped us put the food into standard containers, which were then heated and delivered to our room. Thank you very much!
Response from Property: Dear customer, hello! Thank you for your perfect review. Your support and encouragement are the greatest driving force for us to move forward. Wanfeng Hotel strives to continuously create a warm and comfortable living environment for guests, meeting the requirements of different guests with the highest cost-effectiveness. Sincerely looking forward to your next visit.
Joy241
Business Queen Room
Stayed in May 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 9, 2023
Great location. Decent breakfast. Staff was very friendly and helpful.
Response from Property: Dear guest, thank you for taking the time to give us recognition. Your satisfaction is our unremitting pursuit. Looking forward to your visit again, I wish you and your family good health and happy every day!
NomadByun
Business Twin Room
Stayed in Apr 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on May 17, 2023
Everything is very good, especially the staff.s service is great.
Response from Property: Dear customer, thank you for your choice and high praise of our hotel. Satisfying customers is the service tenet of our hotel. We look forward to your next visit and will wholeheartedly serve you! Wishing you a happy life!
Luxiaoning
Business Queen Room
Stayed in Feb 2022
Couples
10 review
5.0/5
Outstanding
Posted on Mar 21, 2022
very nice tripe
Response from Property: 尊敬的客人您好!感謝您選擇萬峯大酒店和一直以來對萬峯大酒店的關注和厚愛,能為每位尊貴的來賓提供舒適温馨環境與優質服務一直是我們工作的目標也是我們的榮幸,您的鼓勵和細緻入微的評價是對我們的肯定也是我們工作的動力,我們會繼續努力為您帶來更貼心的服務與驚喜!全體工作人員期待您的再次下榻!
Guest User
Superior 2-bed Room
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 9, 2025
The room is very clean and tidy, the service is warm and thoughtful, the facilities are complete, the breakfast is very rich, the children like it very much. The responsible comrade Xiao Wang helped us upgrade the room when he saw that we were old people with children. Thank you very much.
Original TextTranslated by Google
Response from Property: 歷史長河時而風平浪靜 ,時而波濤洶湧,但總會奔湧向前。您的五分點評,短短几句話, 但卻是酒店歷史回憶裏最寶貴的財富,最真誠的認可。邢台萬峯大酒店歡迎您的再次光臨。
Guest User
Business Queen Room
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Dec 23, 2024
I forgot to take photos. This was booked when I was preparing to take an exam. Because this road is not congested and this hotel is right on this road, I chose it. Before choosing, I saw in the comments that there were welcome fruits and the like, but I didn't see any when I went in 🥺. The hygiene was pretty good. I would like to especially thank Wang Hong at the front desk. I stayed for two days. She was very attentive and patient. She solved all my problems for me and was very considerate. She didn't give me coffee refill the next day because I stayed up late to prepare for the exam and needed coffee. She was very considerate and sent me some. The staff also sent it to my room. She also printed everything I needed to print. She is a very nice person. I don't know if this good review is useful to her. I hope it is of some use to her.
Original TextTranslated by Google
Response from Property: 【太行泉城 美麗邢台】尊敬的客人您好,感謝您入住酒店並分享,很高興酒店的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求的,這也將成為我們繼續努力、不斷進取的動力,期待下次為您服務!-王紅
Guest User
Business Queen Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 13, 2024
Service: Very thoughtful, the staff greeted us when we got off the bus, took our luggage, and checked in smoothly Environment: neat and tidy, clean and sanitary Facilities: relatively complete, also equipped with an air purifier First choice for business accommodation!
Original TextTranslated by Google
Response from Property: 【太行泉城 美麗邢台】尊敬的客人您好,感謝您入住酒店並分享,很高興酒店的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求的,這也將成為我們繼續努力、不斷進取的動力,期待下次為您服務!
Qitonggeweisalimi
Business Twin Room
Stayed in Nov 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Dec 4, 2024
The hotel service attitude is very good, the room is spacious and bright, equipped with a smart toilet, and the soft and hard furnishings are in place. What is surprising is that the folded elephant feels the hotel's attentiveness, and there are fruits, so happy☺ The breakfast is also very rich and tastes very good, the tofu brain and mutton soup noodles are so authentic😋😋😋😋 I will come again next time I go on a business trip
Original TextTranslated by Google
Response from Property: 【風景人事在路上,歡喜觸動在心底!】尊敬的客人您好,感謝您的光臨,同時也真誠感謝您對我們服務的認可,讓您享有更美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們更有動力繼續前行,希望能有更多為您服務的機會。
Guest User
Executive Queen Room
Stayed in Oct 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Nov 30, 2024
Overall, I was very satisfied. The room was clean and comfortable, and parking was convenient. I would like to thank the beautiful lady Wang Liyun for her care. Not only did she upgrade me to a suite, but she also gave me a fruit plate every day. Even the room I stayed in was specially decorated on the day I checked in, which was a big surprise for me. The living experience was perfect. I will choose to stay here every time I come to Xingtai in the future.
Original TextTranslated by Google
Response from Property: 1尊敬的賓客您好!感謝您的入住並在百忙之中對我們的詳細點評服務好每一位賓客是我們一致的追求,感謝您的五分好評,每個城市總會有讓人惦記的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而温馨的回憶,希望萬峯大酒店會是您回憶裏最温馨最獨特的那個,祝您天天開心!! 
Guest User
Business Twin Room
Stayed in Oct 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Nov 24, 2024
The location of the hotel is very convenient. It takes about 20 minutes to get there after getting off the high-speed rail. There is no traffic jam. The hotel room is also very clean and warm. Zhang Yi at the front desk is very enthusiastic. The breakfast is very rich. It is close to Dahuoquan Park, which is very good.
Original TextTranslated by Google
Response from Property: 【太行泉城 美麗邢台】尊敬的客人您好,感謝您入住酒店並分享,很高興酒店的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求的,這也將成為我們繼續努力、不斷進取的動力,期待下次為您服務!
Guest User
Superior 2-bed Room
Stayed in Oct 2024
Other
41 review
5.0/5
Outstanding
Posted on Nov 18, 2024
The room facilities are comfortable, elegant, warm, spacious and luxurious. The service attitude is very good and the service quality is high! Parking is convenient and free, and the parking service is good! The breakfast is very rich, good quality and tastes good!
Original TextTranslated by Google
Response from Property: 【風景人事在路上,歡喜觸動在心底!】尊敬的客人您好,感謝您的光臨,同時也真誠感謝您對我們服務的認可,讓您享有更美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們更有動力繼續前行,希望能有更多為您服務的機會。
Guest User
Executive Queen Room
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 17, 2024
The hotel is very grand in the local area, and the facilities are relatively complete. The towels and bath towels in the room are all bagged and disinfected, and the room is cleaned carefully. The hotel staff Zhang Yi is enthusiastic in service, thumbs up 👍🏼
Original TextTranslated by Google
Response from Property: 【風景人事在路上,歡喜觸動在心底!】尊敬的客人您好,感謝您的光臨,同時也真誠感謝您對我們服務的認可,讓您享有更美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們更有動力繼續前行,希望能有更多為您服務的機會。