Nine View Lake Fondney Hot Spring Hotel

This is a hotel with service that exceeds expectations. The girl at the front desk is very good. Because the itinerary changed, she helped us adjust the order in time, gave the baby many small gifts, and helped us upgrade the room type. Every employee greeted us when they saw us. The children liked the various facilities of the hot spring very much. It was the best experience in Xingning. I will choose this hotel next time. The only thing that needs to be improved is the air conditioning in the room. It is noisy and the cooling effect is not good. Everything else is very satisfactory.

The room is super big, the facilities are quite complete, the environment is antique, there are many types of breakfast, and they also proactively provide children's toothbrushes, slippers, and bathrobes, which is quite humane.

The room was very good in every aspect, the service staff were very considerate, very satisfied! It was just that the heavy rain was a bit disappointing. Next time I will have to wait until the weather is good before going out.

The housekeeper was very nice, upgraded the room for free, helped with restaurant reservations, delivered pastries, and was very considerate to delay check-out. The hot spring service staff was also very thoughtful, constantly delivering water and tea eggs!

We, a family of 6, were traveling back to our hometown to worship our ancestors, so we chose to stay at your hot spring hotel for a trial. As soon as we arrived at the hotel lobby yesterday, we were warmly received by your front desk, and then you quickly arranged three very comfortable rooms for us to take a rest. A handsome guy even helped deliver our luggage to the room. He also explained to us the facilities and usage of the hot spring in the room. Then we chose the hotel Chinese restaurant you recommended for dinner. The dishes there were very exquisite and delicious. The environment is also very comfortable, and the waiters are also very friendly. The restaurant manager Chen Zhulian is also professional. She knows that we must return to our hometown every year and need to arrange a banquet for about 30 people, so she takes the initiative to take us to visit various rooms so that we can have a good time. A very good impression. Therefore, we are very satisfied with the service and facilities of your hotel overall. We especially like Xiao Wen. She took the initiative to take care of us during the two days and was very considerate, making our family enjoy a pleasant experience!

The hotel environment is very comfortable. I visited the hot spring area of ​​the entire hotel, which also has good facilities, clean and sanitary. The environment makes people feel very comfortable and the service is very satisfactory.

The front desk and all the staff were very warm, polite, and helpful. The bed in the room was very comfortable, and the hot spring bath was very cool. Half of the sofa was designed to be semi-open-air, which was both relaxing and safe. The hot spring bath can be indoors, on the balcony, or fully open-air, which is simply beautiful!

The overall stay experience is good! It is very suitable for parent-child travel~ Comfortable and pleasant, the service is very considerate and it is a plus. I will come again next time~