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"Facilities to be improved, early varieties of quality to be improved"

"I came to comment very late, I wanted to calm down and write again, I wanted to think about it or want to say something, because the night I stayed was a bit of a nightmare, if it weren't for the elderly, I didn't dare to think what would happen. After check-in, through Trip.com customer service management hotel front desk to have two more bottles, soap and these supplies, I was told that there is so much water, and one more bottle will be charged separately. Then Trip.com went to negotiate. During this process, I found that the hotel water was not hot. The elderly had to take a bath and told the hotel. The aunt in the room opened two rooms in front of me. It confirmed that I was correct. I don’t know why the water is really not hot. Tell me that I will come to overhaul. But then I waited for the phone call of the supervisor of Trip.com and told the hotel that there was no reception capacity. I would give you half an hour to pack things. I would need to leave the store at that time. It was about 7 o'clock in the evening. Trip.com The supervisor went to negotiate twice, but it was fruitless. I had no choice but to go downstairs to find their duty manager to negotiate. There was something happened in the process and found that the quilt sent by the guest room aunt was not clean. As a result, the duty manager came up and said, because you have too many problems, we have no ability to receive you. To be honest, these problems are not excessive for any hotel. I have never encountered such a reasonable and not admitting my own problems. Anyway, it’s almost in the middle of a plea. The manager promised us to stay here for one night. After a while, the manager on duty may also feel that the way of speaking is wrong, and sent two fruit plates upstairs. In short, as a newly opened hotel, some problems will not be dealt with, I can understand, but it is so blunt that the guests are driven away. I have stayed in so many hotels. It really happened the first time. If I don’t bring my parents, I think I may be impulsive to not know what will happen, but everything, Because the family was there, I endured it that day, and finally I want to say something that I hope the hotel is good, and I can improve the customer experience. It is in the details. It depends on the use of care. The water is not wasted. It should not be charged alone. Many chain hotels, water is placed in the corridor, there is Nongfu Spring and Cestabé, This experience is coming up. To be honest, in such a situation, the guests will not waste it, because they feel that the water is enough to drink."

"The location is very good, the scenery is beautiful, and it is convenient to park and eat. However, as many people have commented, the service attitude is not good, the face is drooping, and the tone of voice is stiff, which needs to be improved."

"This hotel takes into account all my small hypocrisy. I like his pillows. Latex pillows and soft pillows are great. The sheets are also very good. It is not like plastic. It is about 8 minutes walk from the sea, but you can't go to the sea. The restaurant environment on the first floor is also very good. I will go again."

"At 7 o'clock this morning, I called the front desk on Juehua Island and asked if I could stay in the original room in advance. The front desk said that there were vacancies but I could not live in the original room because that was the upgrade. I can follow the order, but I am a black diamond member. It is also reasonable to say that I can stay in Barabara at 12 o'clock. Another young lady at the hotel asked me how the experience of staying in the house I lived in the day before yesterday. I said it was very good and I checked in directly. I didn’t mention upgrading the room for you. It’s just a professional."

"The food in the restaurant downstairs is very delicious. I really recommend you all to go there. The front desk clerk was very enthusiastic and introduced us to the scenic spots and shopping places. Although it is not a very new hotel, it makes people feel very comfortable and the waiters are very friendly. Very kind. I will stay here again next time I come."

"In winter, I suggest you not to live here, especially with children. The house is central air-conditioning. It is 18 degrees when you enter the house. The air-conditioning is only 24 degrees the next morning. The lights in the house are not working well and very dark. The service is quite good. Generally, it is not worth the price."

"環境：酒店是攜程評的4星，所以和那種老牌4星不一樣，裝潢前台都是快捷酒店的設計，不過我住的便宜就不要求自行車了。位置稍微偏一點，但整個興城都不熱鬧，所以也還好，離海濱挺近的，打車幾分鐘就到了 衞生：衞生可以，很乾凈，馬桶電視都很新很智能 設施：沒有熱水…太陽能不好，天天下雨哪裡有太陽啊…第一天就沒熱水，打電話後等了半個多小時才有温乎水…第二天早上還是沒有熱水……電視大是大，但是不能聯網投屏，還得很複雜才能調到有線電視！但是我不會調…一旦關機就得重新調…所以之後我就沒有電視看了 服務：工作人員倒是非常熱心滴幫我調電視和熱水，奈何硬件不給力啊…這個怪不了服務人員"

"Serve: The hotel's service is very good. You will get a freshly ground coffee coupon when you check in. The coffee is delicious. The male waiter in charge of making coffee is very polite and enthusiastic. The male manager in a white shirt in the lobby is also very flexible and enthusiastic. Thank you very much! Room facilities: I am very satisfied with the room. It is much bigger than expected, clean and bright. There are also complimentary bags of coffee and tea in the room. Although the bath products are a bit small, they are equipped with body lotion and disposable razors. The price is really good👍 breakfast: Breakfast is shared with the All Seasons Hotel in the buffet and restaurant. At this price, the buffet has a rich variety of dishes, as well as freshly ground coffee. environment: In fact, the overall environment of the hotel is good. The only regret is that the barbecue smell coming from downstairs at night in the double bed room is too strong. Even closing the window does not help. The check-in experience is not very good. I don't know if there is any way to change it. Otherwise, if the taste cannot be changed in the future, you won’t be able to order it!"