Ahn Lan Xinchang

The facilities are complete, the food quality is good, and afternoon tea and drinks are provided. It takes ten minutes to walk from the front door to the Nineteen Peaks Scenic Area, and half an hour to walk from the back door to the Xiayanbei Village Observation Deck, the best spot to watch the sunset. The service is very good, and the staff are warmly greeting us wherever we go, especially the housekeeper Gerry, who is concerned about our itinerary arrangements throughout the trip

This is a secluded resort hotel that I like very much. The birds are singing in the morning, the stars are blooming at night, the air is fresh, and the scenery is pleasant. Living in such a garden makes people relax and happy. The hotel service is also very considerate. They gave us travel photos and snacks before leaving. The dishes in the restaurant are also great, of course, they can be better. The housekeeper Helen has been paying close attention to our trip and providing great service. I would like to express my deep gratitude.

This trip was very enjoyable. The hotel itself is a scenic spot, and the ladder is super 👍. It is very convenient to hike to Xiayanbei Village. The mountain is beautiful from the bottom of the mountain, and the mountain is also beautiful from the top of the mountain. The staff are enthusiastic and professional, and Helen provides excellent service all the time.

The housekeeper Helen was kind and considerate, and she responded to our requests. She helped us merge two rooms and upgrade to a duplex two-bedroom. The hotel environment is beautiful, and the hiking leader Mark took the children to experience bamboo shoot digging, which was very happy. The overall stay experience was very good.

Service: The word "service" here is broken down into countless "small happiness", from anticipating needs to proactive care, from standardized processes to personalized temperature, making people go from "checking in" to "returning home". If the full score is 10, I will give 11 points - one more point for the sincerity hidden in the details. The housekeeper Zoey is very considerate and thoughtful. During the stay, she provided considerate service throughout the whole process, and I am especially grateful. Considering the baby's need for feeding and various needs, we upgraded the duplex villa for free and handled early check-in. Facilities: The cloud ladder is the biggest highlight of the hotel. It is more than 100 meters long. You can easily climb to the top of the mountain and walk along the mountain path into the small village on the top of the mountain, experience the fireworks of Xinchang, pass by the tea terraces, and chat with the tea farmers. It is interesting. Hygiene: Whether it is the lobby, restaurant, guest room, SPA, gym, from the ground to the windowsill, every detail is cleaned very carefully, giving people a sense of security. The mirror in the bathroom is bright enough to be used as a mirror, and the ground is dry without water marks, as if it had just been mopped. " Environment: The beautiful environment of Xinchang Anlan is a gift from the natural beauty of mountains and rivers, and also a condensation of humanistic craftsmanship. It not only provides a "third space" for urban people to escape from the hustle and bustle, but also weaves a sense of belonging with local culture, allowing every traveler to complete the "return to the mountains" ritual from body to soul.