Vienna Hotel (Shangyi Square Branch, NanYang.Xichuan)

The room was very clean and the service was very considerate. When I extended my stay, the quilt cover was not very clean. After I called, they changed it immediately. The service was very good👍👍👍 I will consider coming again next time

The room is clean and tidy, the environment is comfortable, the service is good, and I am very satisfied.

Booked two rooms, and when I checked in at the hotel, I was assigned to different floors and they were very far away! The hotel is divided into two buildings, A and B. The passage in the middle is connected to the shopping mall outside, and the safety factor is very low. There is no elevator in Building B, so I have to walk back to A to take the elevator, which is very unreasonable. When I checked in, the two houses were very far away. The reason given was that there were many people and many people who booked the room. As a result, the buffet breakfast the next morning was very bad! Very bad! After arriving at 7:40, it was still empty at 8:30. The meals were completely unavailable. I asked the person in charge why. The reason given by the person in charge was that he didn't know there would be so many people. This explanation made me speechless. How many people checked in the day before and how many meal coupons were issued? In short, it was very messy! The professionalism of the service staff was very poor. Only the foreman manager seemed to have been formally trained, and the others were very unprofessional. When breakfast was served, the lobby foreman was cooking noodles, which was very messy.

A very good stay, clean, convenient parking, will stay again next time

I often stay in Vienna. The location is very good and free parking is very convenient. The surrounding facilities are very complete. There is a charging pile in the park opposite, which is very convenient for charging trams. There is a snack street behind the hotel. There are Hunan cuisine, Cantonese cuisine, and KFC nearby, which is also very convenient for eating. There is a free charger in the room, and a small gift is given when you check in. There is a snack bag and a towel gift box. It is so thoughtful. It is unreasonable not to give a good review for such attentive service. I strongly recommend everyone to come and experience it. The breakfast is also very rich, with freshly cooked noodles and wontons. The breakfast shop was not open during the Chinese New Year, but the hot dry noodles in the hotel are better than those outside. 5-star praise! !

The environment is very good and the surrounding facilities are also complete. The front desk upgraded the room when I checked in, the breakfast was quite rich, and there were gifts when I checked out.