Kuailebuwawa
June 22, 2025
Five-star hotels are an international standard. For the service industry, service is even more important than facilities. The renovated room barely meets the standard of a new business hotel. I booked it for more than 1,000 yuan to feel at ease, but I didn't expect that the carpet still had stains. There was nothing in the MINI BAR. Most tourists in Xichang may not care much, and this is not the reason for my comment. The basic market is very old domestic hotels, and there is nothing to expect in domestic hotels outside big cities.
But I asked for two bottles of water, and after waiting for 30 minutes, they still didn't come. I called the front desk again, and the female staff at the front desk didn't apologize at all. She said lightly, "Oh, they may be eating, please help me urge them." I remind you, this very unprofessional and terrible working girl, this is not to help "me" urge, it is "you" who have not done the basic responsibilities of your job. I called for the second time, and basic guilt and apology are the minimum. I emphasized again, why did you let me wait for a bottle of water for more than 30 minutes? She said I know, I will urge you.
The worst time I spent more than 1,000 yuan. Not recommended, no five-star standard at all.
Original TextTranslation provided by Google