Qiankun International Hotel

The front desk is clueless and doesn't understand how to adapt. Can’t book mahjong room on Ctrip I was told if I could pay more to get a mahjong room. Say it’s not possible, it’s just not possible anyway I said I had to cancel the reservations I made at the same time. He said that if you cancel, just book at the front desk. It’s more expensive at the front desk than online. I really convinced you

When I booked on Ctrip, there were only theme rooms and suites left. I spent 558 and checked into theme room 1828. After entering the room, I found large stains on the recliner and bed. I asked them to clean it up. When the service staff came, they first said that the stains on the recliner were 84 disinfectant. I asked her, 84 is solidified. Will there be powder if I scratch it with my fingernail? (It is clearly not 84 when enlarged in Figure 2.) Then they told me to put a bath towel to cover the unknown stains on the recliner and make do with it. They said that it was a parent-child room and children had stayed there before, so it was normal to have stains. This explanation opened my eyes. Is this an absurd reason for substandard hygiene? I refused to make do and asked to change to a clean room of equal value. I moved to the 20th floor. As soon as I came in, I saw hair... and the waiter put all the theme decorations in the room into the closet. I asked the waiter again, "I booked a theme room, where are the theme decorations?" The waiter said he didn't understand what I meant by asking for a room change, so he hid all the dolls in the closet. I opened the closet and found that the dolls that were supposed to be placed on the bed were all stained to varying degrees. PS: The theme room is based on the ordinary double bed room with some children's supplies, but the price has increased by more than 200. My request is to change to a room of equal value. The hotel took away the children's items in the room but charged me the price of the theme room? ? ? And isn't cleanliness and hygiene a necessary condition for a hotel? ? ?

Every time I come to Xiaogan, I stay at the Qiankun International Hotel. Li Man, the customer service in the hotel, is very thoughtful and attentive. I have asked her to do things with great patience. I am really touched. If you are interested, you can book a room with Li Man. .

The environment is okay, but the air conditioner can't adjust the temperature. I'm sweating profusely in the summer.

I originally thought it was the best hotel in Xiaogan before I checked in, but I didn't expect it to be greatly discounted. First, the parking security was just like a decoration, and I was hit by a car from behind when I got off the car. Then I also had a lot of unpleasantness when I checked in. Anyway, I won't go there again next time. Checked in

Except for the good location, everything else is not as good as a good three-star hotel! Breakfast is the same every day, and it only lasts until 9:30. It will definitely be finished by 9:30, forcing you to change hotels! Environment: The window seals are not very good, the street in front is very noisy, and the air conditioning unit behind is also noisy. Service: The person responsible for swiping credit cards for breakfast in the restaurant is like a man, very annoying!

The service is stiff. It doesn't feel like a star hotel, but an ordinary express hotel. The front desk is as rude as a ****!