Anonymous User
July 28, 2023
I came here for the exam and booked it. On the first day when I first entered the hotel, I asked the front desk staff what room I booked, but they still gave me the wrong room. The suite I booked gave me the smallest room. Is it negligence? Didn't mean to see me alone and want to kill me? Later, I came over to tell me that I got the wrong room. The next day, I changed the front desk receptionist. His mouth was too thin and he couldn’t speak. He even asked questions about privacy. The quality of the staff needs to be improved. That’s all I can say.
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