Mona Seaside Castle B&B

As a customer, I am very satisfied with my stay at this hotel. First of all, the hotel's location is very convenient, close to the main attractions and business areas of the city. Transportation is also very convenient. Secondly, the hotel rooms are spacious and bright, and the furnishings are elegant and comfortable, making people feel warm. The bedding and toiletries are all high-quality products, which makes people feel reassured. Finally, the hotel's service staff are friendly and enthusiastic, making people feel at home. All in all, I would highly recommend this hotel to other travelers!

The hotel has a very good location, located in Zengcuo'an, very close to surrounding attractions. The hotel also provides very good services. The front desk has travel routes and guides to surrounding attractions, which saves me a lot of time in travel! The hotel is right outside the Zengcuo'an bus station, making it very convenient to go anywhere. Surrounding the hotel is Zengcuo'an Snack Street, which is very convenient for eating. There are not only snacks, but also many restaurants. The staff at the front desk are also very patient and will tell us what fun and delicious food we have. Very satisfied with the check-in experience, the environment is very good, the lobby is large, clean and very good, the front desk service is good, check-in is fast, the hotel facilities are complete, there is a washing machine and balcony, the bed in the room is very comfortable, the lighting is very good, it is very good. This trip to Xiamen was very pleasant. I will choose this hotel next time I have the opportunity!

The room is big, beautiful and spacious. Very comfortable stay. Moreover, the location of the hotel is very advantageous and easy to find. It only takes a minute to get off the bus at Zengcuo'an bus station and walk in. There are many scenic spots nearby, making it very convenient to travel. There is a snack street just outside the door, so eating is very convenient! There is also a dedicated aunt to clean the room, which is very clean and has complete facilities! The experience is very good~

The front desk was very friendly and enthusiastic and provided us with excellent service. When we checked in, we also introduced the surrounding attractions and food with great enthusiasm, which made our trip more perfect. The health condition of the B&B is very good, and the rooms and public areas are kept clean and tidy. There is a dedicated cleaning lady who does the cleaning, which makes our stay more comfortable and secure. I was amazed at the quietness and serenity of the B&B. Even with the hustle and bustle around me, I was able to enjoy peace and privacy. This makes it easier for me to relax and fall into sweet dreams as soon as I get back to my room. Overall, this B&B is very cost-effective, with affordable prices, considerate service, and comfortable environment. It gave us a pleasant stay experience. There are still many conscientious B&Bs worth recommending👍!

I have traveled so many times and stayed in both expensive and cheap hotels and B&Bs, but this B&B is really the worst I have ever stayed in. I booked a deluxe two-bedroom family room, B104 on the first floor, which is in the most remote corner of the first floor. The door was piled with B&B sundries. There was a small window facing a small alley, and under the window were still piled with B&B sundries. When I entered the room, a damp and moldy smell hit me. There were a total of 3 rooms including the bathroom, all of which were irregular in shape and very small. The outer room really couldn't even fit a trolley case, and after putting the trolley case in the inner room, it was basically impossible for anyone to pass the end of the bed. The biggest problem was that when we got to the room, there was no service on the phone, which was worse than airplane mode. We found the lady at the front desk and asked if she could change the room for us. We paid more than 500 a night and there was no signal. The room also had a moldy smell, and there were debris at the door and under the windowsill. The lady said: If there is a moldy smell in the room, you can open the door to get rid of the smell. The phone has no signal because it is an Apple phone (my husband said his Android also has no signal). The lady then said: Then you can connect to the wireless network. The young lady went with us to the room, and now she pointed at her weak signal at the door and said that my cell phone had signal. My husband and I showed her our cell phones, but there was no service (the problem is that this is the room we live in, not you, so what’s the use of having a signal on your cell phone). I pointed at the debris at the door and under the windowsill and said: There is so much debris that I can't open the door, and it's full of mosquitoes. The young lady said: Then our hotel also needs to store miscellaneous items. Finally, the three of us discussed with the B&B: Can we change rooms? If not, how about we stay tonight and get a refund for the other two nights? The young lady said: No. After the communication failed, we called Ctrip to complain and finally negotiated a refund for the other two nights. The scary thing was that the wireless network in our room was disconnected that night, and we couldn’t find the wireless network in B104. We were out of touch from midnight until we checked out, and we couldn’t use WeChat or the phone. I don't know if the outage was a natural phenomenon or man-made... After checking out and taking a taxi to leave Zengcuoan, the driver asked if we were changing hotels. This place is the worst, as they pick up tourists who are checking out and changing hotels every day. Finally, I hope that travelers who read the comments can avoid Zengcuoan (although it is a popular street, the food is really bad). If you want to choose this B&B, you can avoid the crappy B104 and C102, and don't choose the first floor.