Xiamen Liu Yuan Smart Hotel(Zhongshan Road Railway Station)

Prime Location: Close to major attractions with direct bus access and proximity to local markets .(based on 157 reviews)

At first glance the hotel looked fine, the reception looked bright and well presented but that’s where the good feelings ended. I wasn’t expecting a lot but really what I received was below that level, much below the most basic of standards. The walls were marked and dirty, the mattress possessed not a single shred of comfort. After explaining my issue with the guy from reception, they were so kind to switch my room and later found a second mattress protector had been put on to the bed in my room. This was because I spoke Chinese and persisted that the empty rooms had not yet been checked into. They were quick to change this and I appreciated that. I understand that the pandemic has been a shocking time for those who are in the hotel business but this property needs a complete overhaul. I had no fault with the staff but the management would do well to make the rooms more comfortable, the staff don’t deserve disgruntled customers.