Guest User
January 8, 2025
This hotel stay was great! At first, I booked the wrong room type. The front desk staff not only helped to solve it quickly, but also patiently and carefully introduced me to the matters of making up the price difference and upgrading the room type. The whole process was smooth, without any excuses or impatience. As soon as I entered the upgraded room, I was amazed. The room was bright, the bedding was soft and comfortable, and it was particularly comfortable to sleep. The soundproofing of the room was also great, allowing me to enjoy a quiet rest time. The environment of the hotel is elegant and pleasant, the public areas are clean and tidy, and the sofas and coffee tables in the leisure area are arranged in an orderly manner, creating a warm and comfortable atmosphere. The service is even better. From the moment I stepped into the hotel, the front desk enthusiastically helped to carry the luggage and guided me to check in. During the stay, no matter what needs were raised, the staff would respond and solve them properly as soon as possible. The hygiene is also impeccable. The room is spotless, the bathroom has no odor, and the towels and bath towels are white and clean. The trash cans in the public area will also be cleaned in time and kept clean at all times.
This time, I made up the price difference and upgraded because I booked the wrong room type, but I unexpectedly gained such a high-quality experience. I really like this hotel! This hotel will definitely be my first choice for future travels.
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